*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Air bags
My driver airbag was stolen 7 months ago and my vehicle has been stuck at body shop ever since because the airbag is on national backorder with no ETA in sight. Acura has done NOTHING to help me and my life has been severely impacted by not having a car. No one is offering me any solutions, they have not provided me a loaner car or anything to help my situation.
Jan 5, 2026Service brakes
I am writing to formally raise a concern regarding the handling of a safety recall repair performed on my 2019 Acura ILX at Maus Acura of North Tampa. I initially brought my vehicle in to address a safety recall related to the brake master cylinder. As explained in the recall notice, the issue involved contamination of the brake fluid that could affect braking performance. The dealership proceeded with replacing the brake master cylinder, as expected. However, the situation became significantly concerning following the completion of the recall service: After the recall repair was completed, my vehicle would not start and had no power. The dealership later informed me that a voltage spike…
May 30, 2026Service brakes
My 2019 Acura ILX (VIN: [XXX] , 69,349 miles) is experiencing severe, dangerous brake system failure directly matching Acura Safety Recall RN5 / NHTSA Campaign 25V859 (Brake Master Cylinder). The vehicle does not stop properly. Due to the hydraulic malfunction of the defective factory master cylinder, the brake pads are overheating and melting quickly. The vehicle is unsafe to operate on public roads.I contacted multiple authorized local dealerships, including Grubbs Acura in Grapevine, TX and Park Place Acura, and both confirmed they cannot perform the safety repair because the manufacturer has not provided the necessary recall parts. I escalated this urgent safety issue to American…
May 14, 2026Service brakes, hydraulic
The contact owns a 2019 Acura ILX. The contact received a notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
May 4, 2026Service brakes, hydraulic
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not available. The narrative for the recall on the website indicated that parts were available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Dec 11, 2025EngineCrash
The contact owned a 2019 Acura ILX. The contact stated that while reversing, the backward collision avoidance system activated without any objects or persons behind the vehicle, and the vehicle abruptly stopped. The backup sensor did not sound, and the vehicle then shifted into drive, and the vehicle independently accelerated. No warning lights were illuminated. The air bags were deployed. No injuries were sustained. A police report was filed. The vehicle was towed to a salvage yard, where it was determined that the vehicle was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 61,000.
Mar 24, 2026 · 61,000 milesService brakes
The manufacturer is failing to fix the associated recall RN5 NHTSA# 25V-859
Feb 2, 2026Service brakes, hydraulic
The contact owns a 2019 Acura ILX. The vehicle was taken to be inspected, and the contact was informed that the VIN might be associated with NHTSA Campaign Number: 25V859000 (SERVICE BRAKES, HYDRAULIC). The vehicle was taken to the dealer, and the contact was informed that the part to do the recall repair was not yet available, and the part was on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to an independent mechanic who inspected the vehicle and informed the contact that the braking system had passed inspection. The manufacturer was made aware of the issue. The contact had not experienced a…
Mar 5, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
