*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
I have found a huge barrier to getting my brakes serviced as Alfa Romeo makes it impossible for an independent mechanic to acquire the necessary brake hardware to keep my car safely on the road. 2024 Alfa Romeo Tonale already has a formal federal safety recall regarding a brake pedal collapse defect. I am concerned that my vehicle, having less than 33k miles, already needs front and rear brakes and rotors even though I do not drive it in an aggressive or rough manner.
Jun 24, 2026Seat belts
I own a 2024 Alfa Romeo Tonale. The rear passenger seatbelt became internally jammed and would not retract or function properly. The belt appears to have twisted within the retractor mechanism during normal use. The condition is not user-correctable and requires removal of interior trim and access to the retractor assembly to resolve. This indicates that the seatbelt mechanism allowed the belt to become internally tangled and locked. There is no visible damage, fraying, or evidence of misuse. The vehicle is new, and the seatbelt has only been used under normal conditions, including use with a child passenger. The dealership diagnosed the issue as a âtwisted/tangled beltâ and denied…
Jan 2, 2026Service brakesCrash
Component/System: Brake system â specifically brake pedal assembly / braking performance. Description: The vehicle experienced recurring issues with braking performance, including inconsistent or reduced deceleration during braking. Availability for inspection: The vehicle is currently in my possession and available for inspection upon request. The braking issue reduced the vehicleâs ability to slow or stop as expected during normal driving conditions. This created a safety risk to myself and other drivers and contributed to a rear-end collision. Although no one was injured, the inability to decelerate as expected increased the risk of a crash without prior warning. The issue was…
Dec 5, 2025Engine
The car engine and hybrid system shuts down randomly and without warning when I am driving, and the car has no power. The first time it happened was on Wednesday, Dec. 11th 2025. I had just picked up the car a few days prior, when they replaced the high voltage generator under warranty. I was on the highway and the car shut down, with a red turtle on the right side of the instrument display. I rolled to a stop on the shoulder and managed to get it running again. I drove it in E-SAVE mode for about 40 miles and it shut down again, and I rolled to a stop on the side of the road. I got it restarted and in E-SAVE mode I managed to get it to the dealer. It was returned to me on Wednesday, Dec.…
Dec 26, 2025Service brakes, hydraulic
The contact owns a 2024 Alfa Romeo Tonale. The contact stated while driving 30 MPH and attempting to slow down, the brake pedal was depressed; however, the brake pedal was abnormally stiff. In addition, the vehicle hesitated to come to a complete stop. The contact stated that there was a shuddering sound coming from the brakes. There was no warning light illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 23,000.
Apr 21, 2025 · 23,000 milesUnknown or otherCrash
I was pulling into a parking space and started to apply the brake to stop before reaching the parking curb. When I gently pressed the brake the vehicle lunged forward, so I fully depressed the brake pedal. At that point the vehicle accelerated, jumped the parking curb and continued forward although my foot was still pressing on the brake. Since my wheels were turned to the right, I missed hitting a tree and drove off the paved area of the parking lot, into a hedge, and continued into the swale separating the street from the parking lot. There was a FORD F-250 XLT parked on the swale perpendicular to the parking lot. I hit the F-250 on the front passenger door with enough force to move the…
Oct 15, 2024Power train
At any point in time when driving, the dashboard could turn on all error and warning lights, which leaves the vehicle unable to accelerate above 15mph. The errors indicate issues with parking brake, steering, stability control, engine, hill start assist, electronic throttle control, and autonomous emergency braking. After a period of time for the vehicle being turned off, most of the warnings and errors will clear and the vehicle will only show the check engine light when started and in operation, however, at any point in time that the vehicle is in use while driving, the same exact situation occurs. The vehicle was towed to the dealership four times for this issue. Initially on 1/25/2024…
Oct 16, 2024Forward collision avoidance › Automatic emergency braking
Automatic emergency braking randomly engaged braking the vehicle while traveling 75 miles per hour on an interstate highway. I had moved into the left lane to pass a semi. I moved over with plenty of space between me and the semi and was next to the semi cab when my vehicle started beeping, flashing BRAKE on the dash, and then started to brake hard. I was able to slam my foot on the gas pedal and override the braking. There were no vehicles in front of me on the road for quite a distance. Luckily there was no car behind me to rear end me and I did not lose control and swerve into the median on my left or into the semi on my right. I have taken the vehicle to the dealership, who was not able…
Feb 3, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.