Model year record

2024 Audi Q4 Sportback E-Tron recalls & problems

The 2024 Audi Q4 Sportback E-Tron has 2 safety recalls and 5 owner complaints on file with NHTSA. The most-reported problem area is electrical system (2 complaints).

Recalls2safety recalls

Complaints5filed by owners

Crashes · fires0 · 0reported in complaints

NHTSA overall5 ★crash-test stars

Safety recalls

Electrical systemOct 21, 2026

Propulsion system › Traction battery

Recall 26V6980009,048 vehicles

Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2024-2025 Q4 E-Tron and Q4 Sportback E-Tron vehicles. The high voltage battery may fail and cause a fire.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised to only charge their vehicles to a maximum of 80% capacity until the repair has been completed. The remedy is currently under development. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2026. Additional letters will be sent once the remedy is available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 93SK. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 23, 2026.

Electrical systemFeb 28, 2025

12v/24v/48v battery

Recall 25V12500013,769 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

Components: Electrical system › 12v/24v/48v battery; Electrical system › Propulsion system › Dc/dc converter

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2024 Audi Q4 Sportback e-tron SUV AWD

Overall★★★★★

Frontal crash	★★★★★
Side crash	★★★★★
Rollover	★★★★★
Rollover risk	11.3%

Forward collision warning: Standard · Lane departure warning: Standard

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

What owners report

Problem area	Complaints	Typical mileage*
Electrical system	2	—
Visibility/wiper	1	—
Engine	1	—
Power train	1	—
Unknown or other	1	—
Service brakes	1	—
Forward collision avoidanceAutomatic emergency braking	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Service brakes
While driving in the left lane on a particularly bumpy section of Interstate 5 South in Seattle (just before the NE 50th Street overpass), I had to quickly hit my brakes as traffic abruptly slowed. The Audie "Pre-sense" sytem did trigger, but emergency autonomous braking did not. My car did not slow down as I hit the brake, and I had to swerve onto the shoulder and put it in "B" mode to trigger full regenerative braking to stop the car. The weather was clear and the road was dry. I had previously had the vehicle in to the dealer as the brakes were making a load creaking sound, which they indicated was normal. The day after this most recent incident, the vehicle was towed (at the…
Apr 12, 2026
Engine
I purchased a new 2024 Audi Q4 e-tron. The first malfunction occurred in January 2025 when a dashboard warning appeared stating the vehicle was âunable to read traffic or road signs.â The dealer confirmed a front-camera sensor failure and replaced the camera under Repair Order #193312 (1/17/25 â 1/29/25) at approximately 397 miles. In February 2025, the vehicle displayed repeated âdrive system malfunctionâ warnings and would not start reliably. The dealer determined the issue was linked to the 12-volt battery and replaced it under RO #194457 (2/24/25 â 3/14/25, 866 miles). Soon after, persistent drive-system and electrical faults continued (RO #195096 and #195241 from 3/17 â…
Apr 10, 2025
Electrical system
The contact owns a 2024 Audi Q4 Sportback E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Apr 22, 2025
Electrical system
The contact owns a 2024 Audi Q4 Sportback E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted; however, the contact was informed that the repair was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
May 8, 2025
Visibility/wiper
The warning labels that are posted on the front of the sun visors are a visual distraction that diminish the forward sight line of the driver. When I cover the warning label with my hand the depth of field and forward sight line is greatly improved. I removed this label from previous vehicles that I owned. However, the sticker on this vehicle is part of the visor and can not be removed. I have never read this warning label, nor has anyone in my family. In my opinion, all warnings and precautions should be placed in the owner's manual. It is impossible to place every precaution or warning on a sun visor label. The label diminishes the drivers visibility and is another item that has to be…
Dec 28, 2023

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.