*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
The contact owns a 2022 Audi Q5. The contact stated while driving 65 MPH, the brake failure warning light illuminated. Additionally, the doors locked independently, and the windows independently rolled down. The contact attempted to depress the brake pedal; however, the brake pedal was extremely firm. The contact was able to stop the vehicle on the side of the road and turned off the vehicle. The contact waited for the vehicle to cool down before restarting the vehicle. The vehicle was taken to the dealer to be diagnosed; however, the dealer found no failure with the vehicle. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was…
Feb 2, 2023 · 5,000 milesForward collision avoidance › Adaptive cruise control
SEE ATTACHED..................... The attached tell the whole story. When I looked at this car last June, it was the color we wasted. We have looked at so many Audi's, at other dealers, before this, and because of the pandemic they were very short on stock.. My last three SUV's always had all the safety equipment. The issue here is they didn't tell show us the window sticker and it was not a round.us about the missing safety equipment, We have had this vehicle about 6 months and it is VERY UNSAFE to drive. we have had several close calls, due to the missing safety equipment. I tried to get to get Audi America and the dealer to add the missing safety equipment. Including . It is standard on…
Jun 11, 2022Lane departure › Warning
The Audi Lane assist persistently malfunctions and and cause the vehicle to pull towards the lane lines - and even outside of the lane lines - rather than keeping the vehicle within the lane lines as the system is intended to do. The Lane Assist malfunctions could cause an unintended collision with other vehicles, pedestrians, or other objects. On a winding mountain road, the Lane Assist malfunctions could pull the vehicle over the edge of a steep cliff, which could have catastrophic consequences. It has been at the dealership multiple times, yet the dealer has been unable to repair the defect. The dealer acknowledges that the Lane Assist system does not function properly in at least one…
Oct 1, 2022Lane departure › Warning
The Audi Lane Assist system persistently malfunctions and has done so since March 2022. The malfunctions cause the vehicle to pull towards the lane lines - and even outside of the lane lines - rather than keeping the vehicle within the lane lines as the system is intended to do. These Lane Assist malfunctions have occurred on busy highways, winding and narrow mountain roads, and wide lanes - all of which scenarios could cause serious accidents resulting in serious bodily injury or death. The vehicle has been at the dealership multiple times - and for over 36 days - without the defect being repaired. The dealer acknowledges that the Lane Assist system does not function properly in our…
Oct 11, 2022EngineFire2 injuries
The vehicleâs engine failed and ignited a fire. There is an active safety recall for the engine connecting rod of this vehicle. NHTSA recall number, 22V753. My husband was assigned a loaner vehicle owned by Audi Ontario with an active manufacture safety recall. The dealership was aware of the recall. The recall was not disclosed and the defective vehicle had not been inspected or repaired by Audio Ontario. My husband and my 3 year son were in the defective vehicle on the freeway when it malfunctioned. The engine burst into flames and began to lose function while driving in the carpool lane. The engine ultimately exploded on the side of the freeway with my husband and child nearly escaping…
Jan 31, 2023Air bagsCrash2 injuries
Accident occurred in the parking lot as I was trying to park, sudden unintended acceleration occurred that caused the car to hit the building. Neither front nor back airbags deployed, as well as the automatic emergency break of the collision safety system did not work or activated to stop the car. Both my wife and I were hospitalized. The Auto emergency system of the Audi Q5 is not reliable, and the need for recall.
Jan 1, 2023Engine
I'm concerned about the engine connecting rod recall. I'm not too faithful of a dealer replacing the engine if that's what needed. If it is and we have problems, I will want a new q5.
Jan 2, 2023Electrical system
I had Recall 22V573 performed in November 2022 (see attached service record), and they found no evidence of metal in the engine. Approximately 1,000 miles later my car stopped working suddenly on the highway while driving 65 miles an hour with no warning, except 30 seconds before when some warnings flashed and back smoke started coming out the back. It was completely inoperable. This is extremely dangerous as someone could have run into me from behind. I had to push the vehicle off the highway, which is also extremely dangerous. Audi Roadside was "not available", and I had to walk to a safe area for a tow truck that took 5 hours. The recall "repair" is not enough. You cannot just look to…
Dec 23, 2022
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.