*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
The front sunroof shattered spontaneously while I was driving down a 4-lane highway at about 63 MPH. It sounded like an explosion or loud gunshot. I was not near any other vehicles or under any trees. Temperature outside was about 75 and I did not have on the AC at the time. Fortunately the shade was drawn so I was not showered in glass.
Oct 11, 2026Electrical system
alternator failed approximately 2½ years earlier, and the alternator and battery were replaced. another alternator and battery installed the following year. * A pulley bolt broke while I was driving and was replaced. * I subsequently had problems with the serpentine belt squealing and producing a burning-rubber smell, and the belt was replaced. (Or so I thought.) The burning didnt go away, neither did the belt squealing. After the belt installation, the battery light came on. correcting the belt restored charging to approximately 13.9 volts. Despite that, an intermittent squeak or squeal when taking off continued. Next, A static-like sound from the radio with the Dashboard lights becoming…
Sep 21, 2026Power train
The problematic 9 speed transmission failed at 72,000 miles on [XXX]. GM required a flush due to the significant shudder problems in the transmissions. This was performed on this vehicle at 32,000 miles. GM knows the is issues. The car brought to Gerald Jones GM in Graniteville, SC and GM/Buick customer service was contacted 5/22/26 and after. The transmission failed when traveling on busy highway in Aiken, SC on [XXX]. The money spent for these cars with failed transmission design/construction and the safety risk to all traffic must be addressed by NHTSA. GM customer is horrific in there determination to cover up this colossal issue and safety risk. No one holds them accountable.…
Jun 27, 2026Unknown or other
Formal Complaint â 2019 Buick Enclave Rear A/C Evaporator Failure I am filing a safety complaint regarding repeated refrigerant leaks and rear A/C evaporator failure on my 2019 Buick Enclave. My vehicle has 72,000 miles and has experienced two A/C system failures within 60 days. The first Freon leak was repaired under a GM special warranty. Only two months later, the system failed again, and the dealership diagnosed a rear evaporator core leak requiring a $3,000 repair. This is not normal wear. GM has documented this defect in bulletins PIT5335, PIT5335A, and 16âNAâ046, which describe rear evaporator corrosion caused by blowerâmotor copper brush dust contaminating the evaporator. My…
May 7, 2026Electrical system
2019 Buick Enclave (GM) w/ 29481 miles, consistently serviced and in excellent working order. In city traffic about 45-50MPH, no warning lights until total electrical/power failure - no power, no steering, no electrical/lights. Car is owned by [XXX] mother-in-law ([XXX]). Her daughter ([XXX]) was driving. Had [XXX] been driving, there would have been a wreck. [XXX] was able to coast into a corner gas station/garage. Buy next day mechanic was able to isolate failure to alternator. Since we performed the repair at the closest mechanic, I do not know what GM knows. I see on internet a high volume of alternator failures in Enclaves. It doesn't seem an alternator failure should be so abrupt,…
Jun 30, 2026Power train
The contact owns a 2019 Buick Enclave. The contact stated that while driving at 30 to 40 MPH, the vehicle was shuddering. The vehicle was hard to shift. The TPMS was illuminated. The contact indicated the failure was related to NHTSA Campaign Number: 20V668000 (Power Train). The local dealer was contacted, who informed about the diagnostic fees. The contact called another local dealer, Starling Buick GMC Stuart Parts, and Starling Buick GMC Stuart Service, at 2445 SE Federal Hwy, Stuart, FL 34994, but the vehicle was not diagnosed or repaired. The vehicle was taken to a transmission center, which confirmed the failure was due to the torque converter. The manufacturer was contacted, who…
Jun 4, 2025 · 80,000 milesEngine
The contact owns a 2019 Buick Enclave. The contact stated that while driving in traffic at 40 MPH, the vehicle stalled. The horn and wipers turned on unexpectedly. The contact stated that the vehicle lost power steering functionality and was inoperable and the vehicle jerked. The doors failed to unlock, and the air conditioner was inoperable on a hot day, and the contact had symptoms of hyperventilation. Several unknown warning lights were illuminated. The contact stated that the windows failed to roll up or down. Eventually, the vehicle failed to turn off, and the owner disconnected the battery. A towing company was called to tow the vehicle. The local dealer was contacted, but the vehicle…
Apr 9, 2026 · 72,000 milesPower train
The car hesitates when accelerating. It feels like its going to die. Also, the car has shut off randomly with the display saying "not in right conditions to start". The dying has happened a few times.
Dec 27, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.