Car Record Book

2017 Buick Encore recalls & problems

The 2017 Buick Encore has 2 safety recalls and 90 owner complaints on file with NHTSA. The most-reported problem area is engine (35 complaints).

Recalls2safety recalls
Complaints90filed by owners
Crashes · fires12 · 4reported in complaints
Injuries · deaths28 · 0reported in complaints
2017 Buick Encore in an NHTSA crash test
2017 Buick Encore in an NHTSA crash test

Safety recalls

Seat belts › Pretensioner

NHTSA recall 17V437000 · Jul 10, 2017 · 40,683 vehicles

Problem: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Components: Seat belts › Pretensioner; Air bags › Frontal › Sensor/control module-inactive; Air bags › Frontal

Seat belts › Pretensioner

NHTSA recall 16V651000 · Sep 8, 2016 · 3,640,162 vehicles

Problem: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Components: Seat belts › Pretensioner; Air bags › Frontal › Sensor/control module-inactive; Air bags › Frontal

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2017 Buick Encore NHTSA side crash test
NHTSA side barrier crash test
2017 Buick Encore NHTSA side pole crash test
NHTSA side pole crash test

2017 Buick Encore SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk17.9%

Forward collision warning: Optional · Lane departure warning: Optional

2017 Buick Encore SUV FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk19.8%

Forward collision warning: Optional · Lane departure warning: Optional

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Encore

30mpg combined
City / highway27 / 33 mpg
FuelRegular Gasoline

1.4 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,250/year to fuel

Encore

28mpg combined
City / highway25 / 33 mpg
FuelRegular Gasoline

1.4 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,400/year to fuel

Encore AWD

28mpg combined
City / highway26 / 31 mpg
FuelRegular Gasoline

1.4 L · 4 cyl · Automatic (S6) · All-Wheel Drive · about $2,400/year to fuel

Encore AWD

27mpg combined
City / highway24 / 30 mpg
FuelRegular Gasoline

1.4 L · 4 cyl · Automatic (S6) · All-Wheel Drive · about $2,500/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Engine
3523129,000 mi
Unknown or other
1310018,000 mi
Air bags
13912738,000 mi
Power train
Automatic transmission
900032,000 mi
Service brakes
84024,800 mi
Visibility/wiper
810018,000 mi
Seat belts
831335,000 mi
Fuel/propulsion system
800032,000 mi
Engine and engine cooling
Engine › Gasoline › Turbo/supercharger
700060,094 mi
Tires
Pressure monitoring and regulating systems
5000—
Steering
410119,750 mi
Structure
Body
4000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.