2020 Buick Regal TourX recalls & problems

Safety recalls

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

• Air bagsCrash

  My vehicle was damaged in a hit-and-run accident on March 6, 2023, and subsequently repaired by Matick Buick GMC. In 2025, I became aware of documented concerns involving airbag-related components, a restraint system warning light, StabiliTrak warnings, ABS-related concerns, diagnostic trouble codes, missing fasteners, water intrusion, and headliner-related repairs. Subsequent inspections and repair estimates identified additional safety-related repairs, diagnostics, and corrective actions after the collision repairs had been completed. I continue to have concerns regarding the vehicle's safety and roadworthiness. Please see the attached Supplemental Vehicle Safety Statement and supporting…

  Mar 6, 2023
• Seats

  The contact owns a 2020 Buick Regal TourX. The contact stated that while her daughter was attempting to adjust the front driver’s seat, she heard a snapping sound and the seat then failed to respond. Upon inspection, the contact’s daughter discovered that the front driver’s seat lower cross bar had detached, and the seat could not be adjusted, rendering the vehicle unsafe to operate. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V762000 (SEATS). The contact stated that the vehicle had experienced the…

  Jul 9, 2025 · 80,000 miles
• Back over prevention › Rearview system braking

  Ever since we purchased the vehicle new in 2020 we had an issue with intermittent mulfunction of the parking and cross traffic alerts indicators. The backup camera screen often fails to indicate whether there is cross traffic and from which side. The issue is present about 8/10 times. While the vehicle was under warranty we took it multiple times to two GM dealerships. Technicians updated the vehicle software but the issue remained. It is now going on 4th year that we don't know whether a parking sensor is beeping from our angled driveway or if there is a vehicle approaching from either (and which side!?) of our street, rendering these optional safety feature unreliable. In addition to…

  Sep 1, 2020
• Seat belts

  We were Christmas shopping driving down city streets when we heard a loud popping sound. When we pulled over to see what it was, the front passenger’s side seat belt buckle release no longer worked but the seat belt came out without resistance. It has not worked since. The dealer has confirmed the issue but says the part is back ordered without estimated delivery date. By the way, I have looked for parts in junkyards. I have found junk yards with TourXes but not this part as it has already been sold. I have the part if you want to inspect it.

  Dec 17, 2022

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.