Model year record

2018 Cadillac CT6 Plug-In Hybrid recalls & problems

The 2018 Cadillac CT6 Plug-In Hybrid has 2 safety recalls and 3 owner complaints on file with NHTSA. The most-reported problem area is electrical system (1 complaint).

Recalls2safety recalls

Complaints3filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

Seat beltsSep 26, 2018

Rear/other

Recall 18V67300015,800 vehicles

Problem: General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.
Fix: GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18315.

Child seatJun 28, 2018

Latch strap

Recall 18V43700022,043 vehicles

Problem: General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CT6 vehicles. The inboard child seat anchorage bars may have had excess structural adhesive applied during assembly, which can interfere with the installation of a child seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Risk: If the child seat cannot be attached correctly to the anchorage bar, there is an increased the risk of injury.
Fix: GM will notify owners, and dealers will inspect, remove any excess adhesive, and apply anti-corrosion primer to the inboard child seat anchorage bars, free of charge. The recall began August 3, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 18228.

Components: Child seat › Latch strap; Seats › Mid/rear assembly

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Typical mileage*
Electrical system	1	—
Power train	1	—
Electronic stability control (esc)	1	—
Engine	1	—
Steering	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Electronic stability control (esc)
MY ENGINE LIGHT IS ON AND THIS IS THE 15TH TIME I HAVE BOUGHT MY CAR IN FOR VARIOUS ENGINE PROBLEMS LIKE ENGINE POWER REDUCED AND OTHER PROBLEMS WITH THIS CAR. THE CAR WOULD JUST STOP IN THE MIDDLE OF THE RIDE OR JERKING AS I DRIVE IT. I HAVE BEEN ON THE HIGHWAY WHEN IT HAS STALLED BEFORE AS I DRIVE. I HAVE HAD THESE PROBLEMS SINCE I PURCHASED THE CAR IN 2018
Oct 15, 2020 · 27,000 miles
Power train
LOSS OF ALL VEHICLE POWER WHILE TRAVELING ON THE FREEWAY AT HIGHWAY SPEEDS. VEHICLE CHECK ENGINE, POWER LIMITED, AND ELECTRIC MOTOR OVERHEAT WARNING LIGHTS COME ON. THE COMBUSTION ENGINE WILL NOT START, AND BATTERY POWER AVAILABILITY GOES TO ZERO. THIS IS VERY DANGEROUS TO PUBLIC HEALTH AND SAFETY DUE TO INSTANTANEOUS LOSS OF COMBUSTION ENGINE AND ELECTRIC BATTERY POWER WHILE IN FAST-MOVING HIGHWAY TRAFFIC. THERE ARE SEVERAL INSTANCES OF THIS SAME PROBLEM OCCURRING IN MANY CADILLAC OWNERS FORUMS, SO GENERAL MOTORS KNOWS THERE IS A PROBLEM WITH THEIR CT6 PHEV TRANSMISSIONS. THE FIX SEEMS TO BE REPLACING THE TRANSMISSION DUE TO A BAD CLUTCH PACK, BUT PEOPLE COULD GET HURT IF THIS ISSUE IS…
Jul 23, 2020 · 30,500 miles
Electrical system
RIGHT AFTER PURCHASE, THE NAV SCREEN KEPT FLICKERING, CAUSING A DISTRACTED DRIVER SITUATION AND A HAZARD. THE DEALER DID EVERYTHING THEY COULD PER GM GUIDELINES, BUT EVEN AFTER THE 1ST SERVICE VISIT, THE CAR WOULD SHUT DOWN IN DRIVE MODE, AS THE VEHICLE WAS IN MOTION. THEN THE VEHICLE WOULD NOT SHUT OFF USING THE POWER OFF BUTTON. GM IS TELLING THE DEALER, THE NAV FLICKERING SCREEN IS NOT A SAFETY HAZARD, HOWEVER I BEG TO DIFFER IF EVERY 2 MINS, A DRIVER IS FIXATED, FOCUSED ON THE SCREEN MORE SO THAN ON THE ROAD, WHICH HAS CAUSED ME TO RUN OFF THE ROAD A FEW TIMES. THIS IS A SERIOUS SAFETY HAZARD AND ELECTRICAL CONCERN THAT GM DOES NOT SEEM TO CARE ABOUT EVEN AFTER 60+ DAYS AT THE…
Jan 31, 2018 · 250 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.