Model year record

2027 Cadillac Optiq recalls & problems

The 2027 Cadillac Optiq has 1 safety recall and 3 owner complaints on file with NHTSA. The most-reported problem area is vehicle speed control (2 complaints).

Recalls1safety recalls

Complaints3filed by owners

Crashes · fires1 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

Electrical systemSep 24, 2026

Body control module › Software

Recall 26V61200029,347 vehicles

Problem: General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Risk: A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.
Fix: The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.

Components: Electrical system › Body control module › Software; Visibility › Power window devices and controls

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Range & efficiency

OPTIQ RWD 11kW Charger EV

317mi range

Efficiency	32.1 kWh/100 mi
MPGe city / hwy / comb	117 / 93 / 105
Charge time (240 V)	9.5 h

Automatic (A1) · Rear-Wheel Drive · about $700/year to charge

OPTIQ RWD 19kW Charger EV

317mi range

Efficiency	32.1 kWh/100 mi
MPGe city / hwy / comb	117 / 93 / 105
Charge time (240 V)	5.9 h

Automatic (A1) · Rear-Wheel Drive · about $700/year to charge

OPTIQ AWD 11kW Charger EV

303mi range

Efficiency	34 kWh/100 mi
MPGe city / hwy / comb	110 / 88 / 99
Charge time (240 V)	9.5 h

Automatic (A1) · All-Wheel Drive · about $750/year to charge

OPTIQ AWD 19kW Charger EV

303mi range

Efficiency	34 kWh/100 mi
MPGe city / hwy / comb	110 / 88 / 99
Charge time (240 V)	5.9 h

Automatic (A1) · All-Wheel Drive · about $750/year to charge

OPTIQ AWD V SERIES 11kW Charger EV

278mi range

Efficiency	36.7 kWh/100 mi
MPGe city / hwy / comb	103 / 81 / 92
Charge time (240 V)	9.5 h

Automatic (A1) · All-Wheel Drive · about $800/year to charge

OPTIQ AWD V SERIES 19kW Charger EV

250mi range

Efficiency	41 kWh/100 mi
MPGe city / hwy / comb	92 / 74 / 83
Charge time (240 V)	5.9 h

Automatic (A1) · All-Wheel Drive · about $900/year to charge

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Typical mileage*
Vehicle speed control	2	0	—
Fuel/propulsion system	2	1	—
Electrical system	1	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Fuel/propulsion systemCrash
I had just pulled into a parking space and was positioning the vehicle to park. I was about to put the vehicle into Park when the vehicle suddenly jolted/accelerated forward unexpectedly. The vehicle went forward over/into the curb and struck the wall. The forward acceleration was unexpected and was not something I intended the vehicle to do. Because this is a new vehicle, I am very concerned that there is a vehicle, software, propulsion, braking, or electronic-control issue. I will be requesting that the vehicle and all available electronic data related to the incident be preserved and that Cadillac/GM conduct a technical investigation before any repair, software update, reprogramming,…
Oct 14, 2026
Vehicle speed control
This is the second report I am submitting for this vehicle: On October 17, at approximately 12:46 PM, I was driving my 2027 Cadillac Optiq from my home to Trader Joeâs (about two miles away from my home) when the car suddenly lost acceleration. My speed dropped from 30 mph to about 19 mph even though I was pressing the accelerator pedal. The car felt progressively heavier, as if the brakes were being applied. I stopped at a stop sign and turned on my hazard lights. When I started driving again, the car seemed to operate normally, and I drove it home and parked it. This is the second time the vehicle has lost power while driving. The first incident was on September 23, 2026, on northbound…
Oct 17, 2026
Electrical system
On Wednesday, September 23, at around 7:00 AM, as I was driving on the northbound 163 Freeway in San Diego, my car suddenly lost power and began gradually limping to a staggering 10 mph speed among all the rest of the cars whizzing by me at 70 mph. The dashboard displayed a message that said âcharging incomplete, try another chargerâ in spite of the fact that my battery was shown to be 80% full. At 10 mph, I could barely control the vehicle to get it more safely toward the shoulder of the road. I immediately activated the in-vehicle SOS system, but a tow truck did not arrive for about 80 minutes, during which I sat exposed on the shoulder of an active freeway.
Sep 23, 2026

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.