The 2018 Ducati Monster 821 has 3 safety recalls and 3 owner complaints on file with NHTSA. The most-reported problem area is service brakes (2 complaints).
Recalls3safety recalls
Complaints3filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Service brakes, hydraulic › Foundation components › Hoses, lines/piping, and fittings
NHTSA recall 21V335000 · May 11, 2021 · 1,312 vehicles
Problem: Ducati North America (Ducati) is recalling certain 2015-2021 Monster 821, 2014-2021 Monster 1200 S/STD, and 2016-2019 Monster 1200 R motorcycles. The rear brake hoses may be susceptible to heat damage.
Risk: Damaged brake hoses may cause the rear brakes to fail, increasing the risk of a crash.
Fix: Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact Ducati customer service at 1-888-391-5446.
Service brakes, hydraulic
NHTSA recall 21V315000 · May 4, 2021 · 5,909 vehicles · opened after NHTSA action (ODI)
Problem: Ducati North America (Ducati) is recalling certain 2017-2020 Monster 797, Monster 1200, Supersport, 2016-2020 XDiavel, and 2018-2020 Monster 821 motorcycles. Air may permeate the rear brake system.
Risk: Air in the system may reduce effectiveness of the rear brakes, increasing the distance required to stop and the risk of a crash.
Fix: Dealers will install new rear brake hoses, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact Ducati customer service at 1-888-391-5446.
Power train › Manual transmission
NHTSA recall 18V835000 · Nov 27, 2018 · 2,742 vehicles
Problem: Ducati North America (Ducati) is recalling certain 2017-2019 Ducati Monster 1200, Monster 821, SuperSport and SuperSport S motorcycles. The shift lever may have been incorrectly assembled, possibly resulting in the shift knob detaching from the lever.
Risk: If the shift knob detaches, the rider may not be able to shift gears, increasing the risk of a crash.
Fix: Ducati will notify owners, and dealers will inspect the gear lever shift knob tightness, replacing it as necessary, free of charge. The recall began January 14, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-18-007.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Service brakes
2
0
0
0
—
Engine
1
0
0
0
—
Fuel/propulsion system
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Jun 1, 2018 · 565 milesEngine THE MOTORCYCLE STALLS WHEN COMING TO A STOP SINCE IT WAS NEW (PURCHASED MAY 2018), WITH THE CLUTCH ACTIVATED AND BIKE STILL ROLLING. I HAVE ALL DEALER SERVICE RECORDS AND VIDEOS DOCUMENTING THIS ISSUE. SEVERAL OTHER PEOPLE ON DUCATI FORUMS HAVE ALSO REPORTED THE SAME ISSUE. DEALER WAS UNABLE TO DIAGNOSE, AND DUCATI NA WAS UNABLE TO RESOLVE. I DEALT WITH THIS FOR ALMOST 2 YEARS UNTIL THE MOTORCYCLE WAS RETURNED TO DUCATI AS PART OF A LEMON LAW BUYBACK. THE STALLING IS A SAFETY ISSUE AND IS MUCH MORE PREVALENT AND SERIOUS THAN DUCATI WOULD LIKE TO ADMIT. VIDEOS UPLOADED: HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PL6HHV6G1WWZH_6BKODVXE-YXKLQX7I3XS
Mar 3, 2020 · 900 milesService brakes TL* THE CONTACT OWNS A 2018 DUCATI MONSTER 821. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO SLOW DOWN AND THE REAR BRAKE MALFUNCTIONED. THE CONTACT USED THE FRONT BRAKE TO STOP THE MOTORCYCLE. THE MOTORCYCLE WAS TAKEN TO MONTEREY PENINSULA POWER SPORTS LOCATED AT (1020 AUTO CENTER PKWY, SEASIDE, CA 93955 (831) 899-7433). THE CONTACT WAS INFORMED THAT THE WARRANTY REPRESENTATIVE WITH DUCATI THAT THE FAILURE WAS DUE TO THE MOTORCYCLE NOT BEING RIDDEN FREQUENTLY. THE BRAKE LINES WERE BLED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 900.
Mar 14, 2019 · 1,800 milesService brakes ON 03/14/2019 WHILE RIDING THE MOTORCYCLE DURING THE DAY I EXPERIENCED A SUDDEN COMPLETE FAILURE OF THE REAR BRAKE SYSTEM WHILE NAVIGATING A TURN. I HAD BEEN ON THE BIKE FOR ABOUT AN HOUR WITH NO INDICATION ANYTHING WAS WRONG. IT WAS VERY SUDDEN AND ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE. UPON A VISUAL INSPECTION I NOTED THERE WAS NO FLUID LEAKING, FLUID LEVEL WAS FULL, BRAKE PADS ARE GOOD, AND NO ABS MALFUNCTION WAS INDICATED ON THE BIKES DISPLAY. IF NOT FOR MY RIDING EXPERIENCE I PROBABLY WOULD HAVE CRASHED. WEATHER WAS SUNNY AROUND 70 DEGREES SPEED IN TURN UNDER 15 MPH BRAKING PRESSURE WAS NORMAL (NOT PANIC BRAKING)
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
PE21003 · opened Feb 18, 2021 · closed Jul 9, 2021 · led to recall 21V315000Extended Stopping Distance The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on twenty-two (22) Vehicle Owner Questionnaires (VOQs) for soft rear brakes caused by air seeping into the rear brake lines of model year (MY) 2012-2020 Ducati Monster, Multistrada, SuperSport, Panigale, Scrambler and Diavel motorcycles.The consumers were alleging that the rear brakes would not properly function unless the rear brake pedal was applied several times or that there was a total loss of rear braking during normal applications, increasing the risk of a crash. In a March 2020 meeting, Ducati indicated that they were aware of certain models in which air may enter the motorcycles' rear braking system through the brake lines, due to exposure to heat from the exhaust system. Although this condition compromises rear braking performance, Ducati stated that they did not consider this to be a…