The 2020 Ducati Scrambler has 1 safety recall and 1 owner complaint on file with NHTSA. The most-reported problem area is service brakes (1 complaint).
Recalls1safety recalls
Complaints1filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Electrical system › 12v/24v/48v battery › Cables
NHTSA recall 20V781000 · Dec 15, 2020 · 1,072 vehicles
Problem: Ducati North America (Ducati) is recalling certain 2018-2021 Scrambler 1100 motorcycles. The exhaust valve cable could contact the main positive battery wire and potentially short-circuit.
Risk: An electrical short-circuit increases the risk of fire.
Fix: Ducati will notify owners, and dealers will install a new cable guide and self-locking cable tie to the exhaust valve cable, free of charge. The recall began January 22, 2021. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-20-003.
Components: Electrical system › 12v/24v/48v battery › Cables; Engine and engine cooling › Exhaust system
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Service brakes
1
0
0
0
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*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Jan 24, 2022Service brakes Rear brake indicator component is poorly designed and breaks off. I was riding when a friend informed me that he hardly ever saw me use my brakes. Upon inspection a component had failed. Bike was take to dealership for repair, bike was under warranty. Deal insist issue is due to misuse. "Repaired" at customer expense. Upon receipt of vehicle attempt to asses that the repair holds. Upon depressing the rear pedal, the component pops off. Dealer insists their is nothing to repair. Rear brake indicator does not function, unable to register bike. No repair available.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
PE21003 · opened Feb 18, 2021 · closed Jul 9, 2021 · led to recall 21V315000Extended Stopping Distance The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on twenty-two (22) Vehicle Owner Questionnaires (VOQs) for soft rear brakes caused by air seeping into the rear brake lines of model year (MY) 2012-2020 Ducati Monster, Multistrada, SuperSport, Panigale, Scrambler and Diavel motorcycles.The consumers were alleging that the rear brakes would not properly function unless the rear brake pedal was applied several times or that there was a total loss of rear braking during normal applications, increasing the risk of a crash. In a March 2020 meeting, Ducati indicated that they were aware of certain models in which air may enter the motorcycles' rear braking system through the brake lines, due to exposure to heat from the exhaust system. Although this condition compromises rear braking performance, Ducati stated that they did not consider this to be a…