*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Forward collision avoidance › Warnings
The forward collision avoidance system fails to distinguish stationary objects from animate objects resulting in immediate engagement of the braking system.
Sep 16, 2025Tires
See attached document for complaint.
Mar 16, 2025Suspension
It is hard to impossible to drive the truck in a straight line (compared to models without the smartvalves), and often drifts side to side randomly without any warning or feedback. The steering requires constant input, and the "feel" of the truck is not correct to allow intuitive steering. When driving in tight areas, I find that I need to stay at least a foot away from barriers or other objects to not be in danger of hitting them. When in width-limited areas, like construction zones, I often need to straddle the center line and block other vehicles from passing me, so as not to be in danger of collision. These controllability problems are induced by the "active" smartvalve system. This is…
Aug 19, 2024Vehicle speed control
The cruise control has been programmed to stay engaged, in many instances, after the driver has used the foot brake. In some situations, like approaching a traffic circle, I have slowed down with the foot brake, then had the truck unexpectedly start to accelerate after I released the brake. This apparently has to do with a vehicle in my headway allowing the cruise to remain engaged, and then after the vehicle leaves my headway the truck thinks it can accelerate again. There is never a good reason for the cruise control in any vehicle to remain engaged after using the brakes. This results in unpredicted situations, like unplanned acceleration. This also applies to vehicles trying to merge in…
Aug 19, 2024Vehicle speed control
Complaint 1 When using cruise control in 2024 Freightliner Cascadia trucks with level 2 autonomous driving features, there is no option to turn off the autonomous driving features (and use standard cruise control); the driver is forced to use the system if he wants or needs to use cruise control. This apparently is a software setting that is available in some versions, but is not available in models bought/leased to large trucking companies. Complaint 2 There is no way to adjust the "agressiveness" of the self-driving (acceleration and braking) feature of these trucks. The default in this model truck is unknown to me, but in slow-and-go or stop-and-go traffic, the truck is highly…
Aug 19, 2024Vehicle speed control
These trucks have a non-adjustable default setting for Over and Under cruise control speed setting. This means, in the case of the truck I drove, that the cruise control will allow the truck to go 5 mph over the set speed before engaging the engine brake, or 4 mph under the setting before accelerating. The problem is that when set for the speed limit, the truck will climb to 7 mph over the set speed before engaging engine brake. When driving on a downgrade with a lot of weight, the truck quickly gets to well over a safe speed before the truck will attempt to slow down. This often results in an overspeed situation when approaching curves. In older models of Freightliner, and maybe in current…
Aug 19, 2024Forward collision avoidance › Automatic emergency braking
When a vehicle is merging into my lane, the truck will often not detect or react to the encroaching vehicle; this happens even when there is plenty of space, and the encroaching vehicle is halfway into my lane. I have had to intervene several times, since the truck was accelerating toward the previous vehicle in my headway, and ingoring the intervening merging vehicle. In contrast, the sensors in the truck apparently can see when a vehicle is near to the front, and mostly out of the headway of the truck (only part of the front vehicle in my lane, like when exiting). This truck will brake, and continue braking unnecessarily (and unnecessarily hard braking) for a vehicle that is completely…
Aug 19, 2024Vehicle speed control
When driving in highway traffic at moderate to high speeds (as well as low speeds), the truck will often accelerate with (and towards) a vehicle that is less than 1 second ahead of the truck. Certainly this often happens when there is not a safe distance between the truck and the next vehicle. The trucks systems in no way seem to expect that the next vehicle could slam on brakes at any moment. I have had this happen many times when a vehicle merges too close in front of me and then accelerates. The truck will accelerate with the vehicle (that the truck is now tailgating), even though there is slowing or stopping traffic directly ahead of the vehicle the truck is following. The Safety…
Aug 19, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.