*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
I have a 2019 Grand Design Momentum 399TH that has frame flex. We have put in a compliant to Grand Design themselves and had them inspect it. It was confirmed to have had frame flex, twice. The first time it was 'fixed" was April of 2024 at Grand Design Service Center. The second time was November 2025 at Happy Days RV Service Center. During the second time of being "fixed" our exterior drivers side wall had cracks in it as well, they are now refusing to fix the wall stating that because of the tow vehicle we have and the pinbox we currently using. These problems started shortly after purchase when the original pinbox was still there and we had a different tow vehicle. Our Momentum can be…
Apr 1, 2022Structure › Frame and members
The contact owns a 2019 Grand Design Momentum 49M hitched to a 2017 Ford F-350. The contact stated that while the RV was parked, the driverâs side bedroom slide-out failed to extend as intended. The RV was taken to a dealer, where the failure was linked to frame flex. The contact was informed that there were four cracks in the frame of the RV. The RV was not diagnosed. The contact stated that the manufacturer was notified of the failure. The failure mileage was approximately 30,000. The VIN was not available.
May 31, 2025 · 30,000 milesUnknown or other
Excessive Frame Flex/Failure& Structure I am reporting multiple serious structural and safety issues with my Grand Design RV that appear consistent with excessive frame flex and failure, as outlined in NHTSA Investigation PE24029. These include: Significant movement of front bedroom cabinets during travel, indicating internal structural instability of the walls. Large gaps in both the interior and rear toy hauler doors, which compromise insulation and safety concerns. Cracked and misaligned front entry door, even after manufacturer replacement. Generator compartment door fails to lock properly, likely due to excessive frame flex/frame misalignment. Screws popping out of the front cap and a…
May 10, 2025Unknown or other
frame failure and structural issues
May 1, 2023Unknown or other
2019 Grand Design Momentum 397ms (VIN: [XXX] ) I am having to file this NHTSA (potential frame failure) complaint with assistance from Pete West, who is acting as my RV consumer advocate due to the fact that my husband, who was unarmed snd violently shot and killed on [XXX], by an off-duty Ft. Lauderdale police officer, right in front of me in our RV park over an RV park management dispute. I have reached out to Pete West (info@rvadvocacy.com) for his assistance with this. Our/my RV was purchased âusedâ from General RV in June 2024. There are a wide variety of other non-related issues to this complaint that will be addressed with the dealership and Grand Design directly. Front main door…
Mar 2, 2025Suspension
The contact owns a 2019 Grand Design RV. The contact stated while driving at an undisclosed speed, the RV the front and rear doors inadvertently opened. The RV was taken to the dealer but was not diagnosed; however, the dealer informed the contact that the doors had been repaired. The contact stated while driving at an undisclosed speed, the rear tires blew out. There was no warning light illuminated. The contact pulled over the RV and noticed that the rear axle had fractured. The dealer was contacted. The RV was not diagnosed or repaired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available. The VIN was not…
Dec 3, 2024Unknown or other
Frame failure on fifth wheel deck. Noticed when hooking RV to tow vehicle that the pin box would move upward roughly 1 inch. Also when hitched to tow vehicle would notice that all cabinets in front bedroom would move to the point of damaging walls and causing the doors to bind and hit the ceiling. Once I learned of many other Grand Design RV owners having this same problem, I removed the front skin to expose the frame of the rv and found that welds had completely broken, steel angle gussets sheared, along with finding the upper fifth wheel deck welds completely broke free of the upright supports on the passenger side of the rv. With the broken steel and broken welds, the only way the camper…
Sep 27, 2024Unknown or other
Welds on the frame where the fifth wheel overhang attaches to the main frame have broke allowing the kingpin to raise up off of the front upright. This means that the kingpin overhang is only attached at the rear upright making the RV unsafe to tow.
Nov 1, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.