*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Suspension
Frame/Subframe- Excessive Corrosion and cracks and breaks in the frame in several places the car jerks and swerves with harder than average breaking Death trap - i was getting new strut put on so my daughter could use this car in college Yes- this was confirmed and we have pictures and video. No- it has not been in an accident thank fully -- but very unsafe to drive-- why in infinity allowed to have these cars still on the road -- there mar multiple complaints - infinity should fix these cars - they are dangerous - we have taken very good care of the vehicle. everything else is working well. No warning signs.
Oct 26, 2026Power train
The contact owns a 2013 Infiniti JX35. The contact stated that while pulling into a parking space, the vehicle hesitated while driving forward. After parking the vehicle, the contact later returned and started the vehicle; however, while driving a short distance, the vehicle suddenly lost automotive power and failed to properly accelerate. The check engine warning light was illuminated. The vehicle was parked at a nearby parking lot and later towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not yet contacted. The failure mileage was 182,000.
Jul 23, 2026 · 182,000 milesStructure › Body
subframe rot due to poor quality metal - 2 mechanics, including dealer said unsafe to drive with 140k miles on the automobile. If driven, the mechanics said the car can fail and cause an accident. Should be scrapped or pay $14k to replace Problem is confirmed by dealer and a 2nd mechanic's opinion No one else has inspected the car formally No warnings on the car, just when we went to get new brakes, the mechanic sad the car was unsafe to drive and worthless to do the work. yes, available for inspection upon request Thank you for any help you can provide in making sure we are all safe with these cars on the road.
Aug 15, 2025Air bags
The contact owns a 2013 Infiniti JX35. The contact stated that for the past several months, the air bag warning light had been intermittently illuminated, and the fuel gauge had failed to indicate the proper fuel levels in the fuel tank. Additionally, it was difficult to open the hood. The contact researched online and related the failures to NHTSA Campaign Number: 16V244000 (Air Bags),12V398000 (Fuel System, Gasoline), and 15V033000 (Structure). The vehicle was taken to a dealer, and the contact was informed that there were no open recalls associated with the VIN for the failures. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was…
Feb 2, 2026 · 147,516 milesStructure › Body
The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural weakening, resulting in an unsafe driving condition. The corrosion is extensive enough to compromise suspension geometry, stability, and overall vehicle control. A structurally compromised subframe poses a serious risk of loss of control, increased stopping distance, and potential crash. A certified mechanic confirmed the vehicle is unsafe to drive due to imminent risk of subframe failure. This defect is premature, systemic, and wellâdocumented across the Infiniti JX35/QX60 and Nissan Pathfinder platforms.
Sep 1, 2025Seats1 injury
My Infiniti driver's seat malfunctioned, crushed and pinned me, and ripped my hip out of socket when I was extracted. I'm being scheduled for surgery for a labral tear. Seat malfunctioned again in the Infiniti Roseville parking lot, and the Infiniti agent stated, on video, that the seat "motor is going out." The supervisor on duty, Micah, refused to fix the seat and Infiniti Roseville texted that the death trap seat is "operating as designed." I have the video clearly showing the seat malfunctions and is a danger to myself, my children and everyone on the roadways. The officer attending the scene when I was trapped and injured stated I'm lucky to be alive, because if the seat malfunctioned…
Jan 7, 2025Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2013 Infiniti JX35. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. The vehicle was purchased on August 16, 2025, and the vehicle mileage was 172,000. On November 26, 2025, the vehicle was repossessed, and upon further investigation, it was discovered that that vehicle's mileage was 151,289. The contact found out that the vehicle was a salvage vehicle, but the dealer did not inform the contact that the vehicle had a salvaged title. The contact stated that the dealer refused payment, and the contact had difficulty registering the vehicle.
Nov 26, 2025 · 172,000 milesPower trainCrash
Lost all power in my cvt tranny and wonât move or shift gears not even indicates what gear im in, itâs a recall on others why isnt it on mine being a common issue
Nov 17, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.