Model year record

2023 Infiniti QX55 recalls & problems

The 2023 Infiniti QX55 has 1 safety recall and 4 owner complaints on file with NHTSA. The most-reported problem area is engine (2 complaints).

Recalls1safety recalls

Complaints4filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

Latches/locks/linkagesMar 20, 2023

Doors › Lock

Recall 23V18700048 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
Risk: An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Fix: Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2023 Infiniti QX55 SUV AWD

OverallNot Rated

Frontal crash	★★★★★
Side crash	Not Rated
Rollover	Not Rated

Forward collision warning: Standard · Lane departure warning: Optional

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

QX55 AWD

25mpg combined

City / highway	22 / 28 mpg
Fuel	Premium Gasoline

2 L · 4 cyl · Automatic (AV-S8) · All-Wheel Drive · about $3,300/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Typical mileage*
Engine	2	—
Seats	1	—
Unknown or other	1	—
Power train	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Engine
Complete sudden engine failure , motor lost acceleration. It started with engine knocking then full and complete engine failure. Oil light illuminated when engine failed. I did check the engine and oil was full on a cold engine and the vehicle is properly maintained as it is a leased infiniti vehicle. Please note there have been two previous engine light incidents. First I was told it was a speaker in the rear door, second I was informed it was an evaporation seal. Lastly was this very intense engine shut down. I have research and found that there are issues with the turbo bearing with my particular engine and turbo. Engine 2.OL 4 cylinder ( KR20DDET)
Jun 20, 2026
Power train
Every single one of these 2.0 litre engines should be recalled. My partner has a 2022 QX50 and the long engine should be replaced. On May 18, 2025, my QX55 with 16,500 miles that I was absolutely perfect in servicing suddenly started losing power, grinding, then the oil light came on, followed by the check engine light. Suddenly, it was undrivable in traffic. I was stuck in front of entrance to a hospital in the most inconvenient and dangerous place. It wouldn't start, and when it did, the grinding noise was incredibly loud. I was stranded and it was flatbed towed to Fort Wayne (Indiana) Infiniti, and the following diagnosis was yielded: CONNECTING ROD BEARING FAILURE FROM CYLINDER 4 -…
May 18, 2025
Unknown or other
Bluetooth and CarPlay connection suddenly disconnects from my iPhone while driving, usually after 5-10 minutes after establishing a normal connection. This only affects the use of the phone component and not the other elements of the connect (map/navigation, music are not affected). This is dangerous because I am often on a freeway and engaged in a business call, and I must rapidly either switch to using my handset or change to âspeakerâ mode on the phone in mid-call while driving. This has happened every time I have used this vehicle over the past two years, and I have taken it to the dealer (which is an excellent dealer (Sewell) that has an otherwise perfect service record. I am…
Jun 10, 2025
Seats
Rear seat heater malfunction causing the rear seat to overheat and stain seat cushions burned the seats as a total loss threat and concern on fire hazard manufacturer refuses to repair damaged seat under warranty coverage Infiniti consumer affairs case number 48556761 I have filed complaint
Mar 1, 2023

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

Complete loss of motive power due to engine failureClosedLed to recall 25V437
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure.Â The failures were the result of a manufacturing defect in specific engine bearings (main, A-,…
PE23023 · opened Dec 13, 2023 · closed Jul 18, 2025