*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Power train
I was driving down the highway and the revs went up really high with some banging and clanging, the check engine light came on and the gears stopped shifting. The dealer told me the transmission valve body failed and it seems to be a common issue in these cars. Not safe to drive as the gears wont shift and this seems to be a sensor in the transmission that is doomed to fail after a matter of time. Infiniti reengineered this part because they know it is going to fail but have not issued a recall.
May 24, 2024Electrical systemFire
Brake fluid began leaking onto the ABS actuator circuit board and created an electrical fire. This melted the engine harness and the connector to the abs module. This was confirmed by dealership technicians at Sewell Infiniti - Dallas. Dealership informed me they could not fix the vehicle because the part needed to replace (affected by a different recall), was discontinued and made me tow the vehicle to my house. The issue was confirmed by mechanics at Parkwood collision - Frisco. InfinitiUSA customer service acknowledged the issue and that they would have the original supplier of the engine harness (discontinued) make me one if I purchased at the dealership (which to my understanding would…
Dec 13, 2024Service brakes
I was backing out of the garage intending to stop on the driveway and inspect tires in the sunlight. The brakes had no effect and the car proceeded across the street and up the neighbor's driveway and finally stopped just short of their garage door. All this time I was applying the brake repeatedly with no result. Why it stopped just in time to save neighbor's door I don't know. I was too panicked to think of using the parking brake until later. A similar incident had occurred about a year ago in a restaurant drive-through. At that time I rear-ended the car in front about instantly, the cars were so close together. It happened so fast I thought maybe I had pushed both accelerator and brake…
May 16, 2021Air bags
FOR MY 2015 INFINITY QX70, I WAS TOLD THE AIR BAG MODULE WITHIN THE PASSENGER SEAT AND THE OCCUPANCY CLASSIFICATION SYSTEM (OCS) WHICH IS PART OF THE AIRBAG SYSTEM HAVE BOTH GONE BAD THIS FRIDAY CAUSING MY SENSOR LIGHT TO COME ON. THE DEALER IS SAYING THE ONLY WAY TO REPAIR IT IS TO REPLACE THE ENTIRE PASSENGER SEAT, WHICH I VERY SELDOM EVER HAVE ANYONE IN MY CAR. BOTH THE QX50 & QX60 HAVE RECALLS FOR THE SAME THING, BUT THE QX70 DOES NOT. THE LIGHT JUST CAME ON FRIDAY MORNING, WITH NO ADVANCE NOTIFICATION OR ISSUES. I'M TOLD THE REPLACEMENT PART FOR THE AIR BAG MODULE IS 873003GW4B AND THE OCS SENSOR IS K88206W0Y0A
Dec 7, 2018 · 92,000 milesStructure › Body
THE SUNROOF EXPLODED AT APPROX 8AM 5/30/2017. THE EXPLOSION WAS PRECEDED BY A RATTLING NOISE, THEN A VERY LOUD AND SCARY BANG. I WAS TRAVELING APPROX 65 MPH ON I80 W (BETWEEN VACAVILLE AND FAIRFIELD CALIFORNIA). MORNING TEMPERATURE MILD--PROBABLY IN THE UPPER 60'S. I PULLED OFF THE HIGHWAY AND FOUND THE SUNROOF GLASS HAD FIRST EXPANDED THEN SHATTERED. BECAUSE THE INSIDE ROOF DOOR WAS CLOSED, SHARDS OF GLASS DID NOT FALL INTO THE CAR, BUT THEY DID DO SOME DAMAGE TO THE PAINT JOB. CALLED THE DEALERSHIP WHO HAD ME BRING IT IN THE NEXT DAY--I WAS TOLD THE REPAIR WOULD NOT BE COVERED BY MY WARRANTY NOR MY EXTENDED WARRANTY BECAUSE THEY BELIEVED SOMETHING HIT THE GLASS. WHEN I TOLD THEM NOTHING…
May 30, 2017 · 14,718 milesService brakes
WHEN SITTING WITH THE VEHICLE STOPPED, SUCH AS AT A TRAFFIC LIGHT, THE BRAKE PEDAL FADES AND THE PEDAL ALMOST GOES ALL THE WAY TO THE FLOOR.
Oct 23, 2015 · 5 milesExterior lighting
THE INTERIOR COURTESY LIGHTS UNDER THE DASH REMAIN ON WHEN CAR IS RUNNING. DURING NIGHT TIME DRIVING THIS IS VERY DISTRACTING TO ATTENTIVE SAFE DRIVING. ACCORDING TO INFINITI, THIS WAS ENGINEERIED TO REMAIN ON AND THERE IS NO WAY TO TURN THE LIGHT OFF. THE CHANGE TO THE LIGHTING WAS DONE ON MODELS BEGINING WITH 2014. IN EARLIER MODELS ALL THE AMBIENT LIGHTS GO OUT WHEN THE CAR IS STARTED.
Oct 1, 2015Unknown or other
THE VEHICLE CONSISTENTLY EXHIBITS A SHUDDER (VIBRATION, TREMOR) WHEN (1) THE VEHICLE IS WARMED (DRIVEN AT LEAST 10 MILES FROM COLD START), (2) MOVING AT A SPEED ABOVE APPROXIMATELY 30 MPH, AND (3) THE THROTTLE PEDAL IS DEPRESSED. USUALLY, BUT NOT CONSISTENTLY, THE SHUDDER IMMEDIATELY DISSIPATES WHEN PRESSURE TO THE THROTTLE PEDAL IS RELEASED OR WHEN THE TRANSMISSION IS PUT INTO NEUTRAL WHILE THE VEHICLE IS MOVING. ADDITIONALLY, WHEN THE VEHICLE IS DRIVEN INTO AND IN A RIGHT HAND CURVE, THE SHUDDER IS NOT PRESENT REGARDLESS OF ANY OR NO PRESSURE ON THE THROTTLE PEDAL. IN A LEFT HAND CURVE, HOWEVER, THE SHUDDER IS PRESENT OFTEN WITHOUT ANY THROTTLE PRESSURE. WHEN COASTING ON A STRAIGHTAWAY…
May 19, 2015 · 70 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.