*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Other/i am not sure
Vehicle turned west bound on broadway without stopping at the red light turning directly in front of us. No accident. Only reporting it ran a red light
Oct 12, 2026Electrical system › Adas
On October 7, 2026, I experienced a serious safety issue as a passenger in a Waymo autonomous vehicle. The ride began at approximately 8:16 AM and was estimated to take 13 minutes. Instead, it lasted about 41 minutes because the vehicle repeatedly failed to reach the intended destination, rerouted itself, and circled the surrounding area multiple times. I contacted Waymo Rider Support several times because the vehicle was not reaching the correct drop-off location. Support attempted to assist with navigation, but the problem continued. The most serious issue occurred when I repeatedly requested that the vehicle stop so I could exit. I told Rider Support that I wanted to end the ride and get…
Oct 7, 2026Electrical system › Adas
Alma St in Palo Alto is a five lane thoroughfare with two through lanes in each direction and a shared center turn lane. At 14:58:48 on July 25, 2026, I observed a Waymo Jaguar SUV make an illegal left turn from the left through lane of SB Alma St causing two vehicles behind it to brake. It should have first moved into the center turn lane before reaching the intersection and making the turn. There was no conflicting traffic or anything else blocking its access to the turn lane. I have dashcam video of the incident. Links are on the uploaded screenshots. I do not know the license plate number of the Jaguar that made this illegal turn. The license number on this report is for a Waymo Jaguar,…
Jul 25, 2026Lane departure
On July 25, 2026, at approximately 7:10 PM, I was a passenger in a fully autonomous Waymo vehicle traveling southbound near 24th Street and Southern Avenue in Phoenix, Arizona. The vehicle entered the intersection to make a left turn and, while still in the active intersection, unexpectedly reversed. I considered this a serious safety concern because of the potential risk to surrounding traffic. Fortunately, there was no collision or injury. I reported the incident directly to Waymo and subsequently followed up, asking them to review the vehicleâs video and driving data. Approximately six weeks have passed, and Waymo has not responded to me regarding the incident. I am reporting this to…
Jul 25, 2026Electrical system › Adas › Autonomous/self driving
The contact witnessed a near-crash involving a 2024 Jaguar I-PACE Waymo Autonomous Vehicle. The contact was positioned approximately 5 feet away from the vehicle at an intersection. The contact observed a father and daughter walking across the crosswalk when the daughter fell to the ground. The Waymo vehicle started approaching the fallen child, and the father threw a stroller in front of the vehicle. Simultaneously, the contact positioned herself against the side of the vehicle, prompting the autonomous system to come to a stop and preventing the child from being struck. Once the pedestrians had cleared the crosswalk, the Waymo vehicle abruptly accelerated and sped away from the scene. The…
Sep 2, 2026Electrical system › Adas › Autonomous/self driving
Child safety at risk I saw a child (estimate 3-5 y/o) sitting in front seat of Waymo vehicle at 2:08pm at Bedford Dr. and Peck Dr. in Beverly Hills, CA. There did not appear to be an adult in the vehicle.
Aug 9, 2026Electrical system › Adas › Autonomous/self driving › Software
On XXX, I was the sole passenger in a driverless Waymo (XXX) in [XXX]. Pickup: Chase Field ~4:14 PM. At ~4:25 PM on [XXX], a multi-lane urban arterial, the automated driving system decelerated the vehicle without cause to ~10 mph and held that speed in the number one (leftmost) lane. There was no obstacle, pedestrian, emergency vehicle, work zone, signal, or traffic condition to explain it. Traffic passed at normal speed in adjacent lanes. The system merged to the center lane, then returned to the number one lane, still at ~10 mph. The vehicle was a slow-moving obstruction in a live travel lane. There was no steering wheel, no pedal, no human driver. I could not accelerate, pull over, or…
Jun 17, 2026Electrical system › Adas › Autonomous/self driving
THIS REPORT IS ABOUT A SAFETY ISSUE INVOLVING A WAYMO VEHICLE OPERATING ON SAN THOMAS EXPRESSWAY AND CA HIGHWAY 101. 6/24/2026 ON OR AROUND THIS DATE, THE VEHICLE WAS OBSERVED AT SAN THOMAS EXPRESSWAY IN SANTA CLARA CALIF AND HIGHWAY 101. WAYMO VEHICLE CA PLT # 98720A4 WAS OBSERVED IN THE RIGHT LANE, THAT IS DEDICATED FOR VEHICLES ENTERING THE ONRAMP FOR THE CA 101 SOUTH. WITHOUT WARNING AND WITHOUT A TURN SIGNAL AND CROSSING OVER THE SOLID WHITE LINE, THE WAYMO VEHICLE AGGRESSIVELY ACCELERATED AND MADE AN UNSAFE AND ILLEGAL MERGE INTO THE LEFT LANE BOUND OVER THE OVER-PASS, AND CONTINUED ONTO MONTAGUE EXPRESSWAY. WAYMO VEHICLES ARE UNSAFE AND SHOULD NOT BE ALLOWED ON PUBLIC ROADS, HIGHWAYS…
Jun 24, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.