*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
On June 20, 2026, the instrument cluster in my 2022 Kia Carnival became completely inoperative. The failure prevents me from viewing vehicle speed, fuel level, gear position, warning indicators, mileage, and other information normally displayed by the cluster. Because the cluster is the driver's primary source for operating and warning information, I believe the complete loss of the display creates a safety risk while driving. An authorized Kia dealership confirmed the failure on August 17, 2026. The dealer documented the complaint as âcluster inopâ and âunable to get miles.â The technician found no diagnostic trouble codes and checked the fuse, wiring harness, and connectors, all…
Jun 20, 2026Structure › Body
The power sliding door actuator motor drive cables on my 2022 Kia Carnival snapped on both the passenger and driver sides. The doors are stuck shut, even in manual mode, creating a safety hazard for passengers since the only way to exit in an accident would be through the rear hatch or the front doors. The Kia dealer said they couldnât open the doors without removing the interior sliding door panels, which would require damaging them because the doors are stuck shut. There were no warning signs before either cable broke. I have also researched online and it seems many Kia Carnival Owners are having the same sort of issue.
Jan 15, 2026Structure › Body
The rear latch on both sliding doors rusts and the buildup prevents the door from closing eventually because the latch mechanism stays up. There is a video on this from a Kia master tech.
Sep 12, 2026Unknown or other
The power sliding door on my Kia Carnival has repeatedly failed to reopen when an occupant was caught in the doorway. On multiple occasions, my young child has become trapped by the sliding door after it began closing. Instead of consistently detecting the obstruction and reversing as expected, the door continued to close and pinned my child until an adult intervened. This creates a serious safety hazard because children can become trapped or injured by the power sliding door. The issue has happened several times, making me concerned that the anti-pinch/obstacle detection system is not functioning properly or consistently. The problem appears intermittent but has occurred often enough that…
Nov 29, 2025Latches/locks/linkages
The contact owns a 2022 Kia Carnival. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 21V908000 (Latches/Locks/Linkages, Structure); however, the failure persisted. The contact stated that the rear passengerâs side power sliding door failed to latch securely. The contact used force while pushing the rear passengerâs side sliding door from the outside to latch the sliding door properly. The dealer was made aware of the failure and informed the contact that it was unrelated to the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Jul 25, 2025 · 80,000 milesFuel/propulsion system
SC368 CROSS OVER FUEL PIPE recall incomplete by kia of des moines
Jun 10, 2026Fuel/propulsion system
I am writing to formally complain about the delay in repairing my vehicle under an active recall involving the fuel system/crossover fuel pump. I have been informed that the required part is on backorder and that the repair may not be available until the end of July. My concern is that I am experiencing strong fuel fumes in and around the vehicle. The odor is severe enough that it is causing headaches, and I do not feel it is safe for me or my children to ride in the vehicle. Given that this recall involves a fuel-related component, I am extremely concerned about both the health effects of continued exposure to the fumes and the potential risk of fire. At this time, I do not believe the…
May 18, 2026Fuel/propulsion system
Fuel leak at pipe connection between the fuel pipe and fuel rail. Nuts securing the high-pressure crossover fuel pipe to the fuel rail loosened, leaking raw fuel, leading to risk of fire. This has been reported and confirmed by Ron Bouchard Kia, of Lancaster, MA, USA. It is a part of Kia Recall SC368 (NHTSA ID: 26V232). We noticed the vehicle was leaking a substance in April 2025. After receiving recall notice in April 2026, we brought the vehicle in to be check on XXX. We were informed on XXX by phone that our vehicle was affected and fell under this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 20, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.