*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Fuel/propulsion system
gas door will not open, so then unless i forcefully pull it to open it will not open.
Oct 6, 2026Electrical system
Beginning only about 6 months after I purchased the vehicle, the audio system intermittently screams at me, blasting at over 800 decibels road, engine noise and audio interference noises so that I cannot hear the radio, the telephone, turn it off or down, even when the audio infotainment system is not running. The only way to keep the vehicle from doing this when it occurs is to turn off the car. The noise is so loud that I cannot hear oncoming vehicles, including emergency vehicles, nor can I use the bluetooth phone system - if necessary I would have to break the state law about holding my phone to scream into it- even if someone could hear me on the other end. If I had the windows open,…
Jun 13, 2024Engine
I bought this vehicle less than 60 days ago and there is transmission hesitation, hard engagement in lower gears, Rough jerking shifting along with acceleration lag. Erracric shifting and phantom braking. I have taken it into the dealership I bought it at at they are not seeing anything. It currently is at another Kia dealership for the past two days. This vehicle is going to cause an accident that puts my safety and others at risk. There is no warning lights that come on. I have done my research and there has been other complaints from other consumers having the same issues. I do have video of in town driving but have not been on the highway
Jul 14, 2026Unknown or other
Vin number or license plate is not showing vehicle in open recall to NHSTA OR KIA AMERICA. Kia has not followed up on their follow up dates regarding resolution(s) for unrepairable recall malfunction.
Oct 31, 2025Electrical system
My 2024 Kia K5's infotainment screen went completely pitch black, disabling the backup camera now creating an active safety hazard.
Jun 25, 2026Unknown or other
I am contacting Kia America Consumer Affairs to formally request a Goodwill Warranty Exception for the total failure of the factory infotainment and radio system in my 2024 Kia K5 LXS. The unit has completely lost Bluetooth and Apple CarPlay functionality. A certified technician has diagnosed the issue as an internal radio hardware failure requiring a complete replacement, quoted at an exorbitant out-of-pocket cost. While my vehicle has surpassed the standard 3-year/36,000-mile radio warranty threshold, this premature electronic failure is a documented, systemic manufacturing defect rather than normal wear and tear. I have fully exhausted all personal troubleshooting measuresâincluding…
Jun 6, 2026Unknown or other
Vehicle was shaking really bad. Inner tie rod was completely worn out and rusted around 32,000-37,000 miles. 04/23/2026 Ricart Automotive Group, Car purchased [XXX]. Issues since purchasing vehicle 1. AWD Electronic Motor Failed 02/28/2024 2,715 miles. 2. Chrome Side and Rear Pieces coming off 05/12/2026 22,019 miles. 3. Fuel Tank ECM Recall 08/05/2025 24,474 miles. 4. Passenger side mirror replaced 09/19/2025 26,180 miles 5. Fuel Tank Band Inspection 02/09/2026 34,167 miles 6. Passenger Side inner tie rod 04/23/2026 37,860 miles I have spoken with Theresa D. from Kia Customer Care (520)274-1627 requesting the vehicle be replaced or bought back, but due to Ohio's Law covering only the 1st…
Apr 23, 2026Structure › Body
chrome pillars came off on highway. the recall was sent in mail but upon visitation to kia for a different recall, I mentioned pillars and they did not have part to repair and there was a wait for part on their end is what they said. car was literally built with many defects I don't know how it passed inspection.
Aug 12, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
