*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Structure › Interior panels › Dashboard
The contact owns a 2007 Lexus IS350. The contact stated that the dashboard was melting and becoming sticky. The failure caused the dashboard to become shiny impeding the view of the driver. The vehicle was not repaired. The contact stated that the letter was mailed to the previous owner regarding a repair for the failure and the deadline was missed for the dashboard replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and provided the contact with a maintenance voucher. The approximate failure mileage was 65,000.
Mar 7, 2017 · 65,000 milesEngine
The contact owns a 2007 Lexus IS350. The contact stated that he was informed that the vehicle was included in NHTSA Campaign Number: 17V006000 (Air Bags). The contact stated that while at the dealer he was informed that there were several other recalls associated with the VIN. The contact stated that repairs were performed on the intake cam gear, camshaft, cam panel, and other unknown engine parts. The contact stated that once the vehicle was returned, the vehicle would shut off with the check engine and traction control warning lights illuminated. The manufacturer was notified of the failure and was provided a case number. The vehicle was not repaired. The failure mileage was 112,466
Sep 28, 2021 · 112,466 milesStructure › Interior panels › Dashboard
TL* THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY CAUSING A GLARE TO REFLECT ONTO THE WINDSHIELD CAUSING A VISIBILITY ISSUE WHILE DRIVING. THE CONTACT INFORMED LEXUS OF WESTMINISTER (7600 WESTMINSTER BLVD, WESTMINSTER, CA 92683) OF THE FAILURE AND WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS A CUSTOMER SUPPORT LETTER MAILED OUT TO IN 2015 AND EXPIRED IN 2017. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT SHE NEVER RECEIVED THE LETTER. THE CONTACT STATED THE FAILURE WAS A SAFETY ISSUE BECAUSE THE LIGHT FROM THE DASHBOARD WAS REFLECTING ONTO THE WINDSHIELD AND REDUCING HER…
Mar 5, 2020 · 71,348 milesUnknown or other
SURFACE OF DASHBOARD PLASTIC MATERIAL MELTED IN FRONT OF THE DRIVER SEAT AND BECAME SHINY, CAUSING GLARE WHICH IS BLINDING THE DRIVER WHEN DRIVING IN FULL SUNLIGHT. THIS HAPPENED OVER THE COURSE OF LAST YEAR, IN SPITE OF THE CAR BEING KEPT IN THE GARAGE AND NOT EXPOSED TO EXCESSIVE TEMPERATURES. THE DEALER WILL NOT REPLACE THE DASHBOARD. I LEARNED THAT TWO LAWSUITS WERE FILED AGAINST TOYOTA/LEXUS IN 2014 AND 2017 AND MY CAR IS AMONG THOSE TOYOTA/LEXUS ACCEPTED UNDER A "CUSTOMER SUPPORT PROGRAM" (ZE6) TO REPLACE ABOUT 3.5 MILLION DASHBOARDS THAT MELT, BUT SINCE THIS WAS NOT A RECALL I WAS NOT MADE AWARE OF IT. I AM REQUESTING TOYOTA/LEXUS TO REPLACE MY MELTING DASHBOARD FREE OF CHARGE AS…
Jun 1, 2019 · 87,000 milesService brakes
THE FOOT REST NEXT TO THE BRAKE AND ACCELERATION BROKE-OFF (ITS PLASTIC) AND LODGED BETWEEN THE BRAKE PEDAL AND FLOOR BOARD. LUCKILY I WAS NOT MOVING AT A HIGH SPEED AND WAS ABLE TO COAST TO A STOP.
Sep 7, 2018 · 100,000 milesEngine
TODAY WHILE DRIVING MY IS 350 ON THE INTERSTATE, IT LOST COMPRESSION QUICKLY AND BLACK SMOKE APPEARED FROM BENEATH THE CAR. IT CONTINUED TO SLOW AND STOP RUNNING. IT WOULD NOT START AGAIN MY 2007 IS 350 HAS ABOUT 85,000 MILES. I CALLED AAA AND IT WAS PUT ON A FLATBED TOW AND DROPPED OFF AT A LEXUS DEALERSHIP. I'M WAITING TO HEAR WHAT THE CAUSE IS AND THE COST. HAVE OTHERS REPORTED THIS ISSUE?
Jul 18, 2018 · 85,000 milesUnknown or other
WELL FROM MY UNDERSTANDING THE INTERIOR ( DASH BOARD AND DOOR PANELS-ALL FOUR) WERE TO BE REPLACED DUE TO A RECALL; THEY ALL HAD THIS STICKY RESIDUE ON THEM. THEY HAVE COMPLETED THE DASH BOARD BUT NOT THE DOOR PANELS. IT HAS BEEN QUIET SOME TIME AND WHENEVER I CALL ALL I EVER GET IS THAT THEY HAVE 3 PANELS AND THEY'RE JUST WAITING FOR THE FOURTH ONE TO COME IN. I'VE EVEN CALLED THE CORPORATE OFFICE OF LEXUS AND THEY DON'T SEEM TO HAVE ANY CONTROL OVER THIS EITHER. THE PLACE WHERE I TAKE MY CAR TO IS CHATHAM PARKWAY LEXUS LOCATED @ 1120 CHATHAM PARKWAY, SAVANNAH, GA. 31405 (912) 231-0005.
Mar 1, 2017Electrical system
TL* THE CONTACT OWNS A 2007 LEXUS IS 350. WHILE DRIVING 35 MPH, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. SEWELL LEXUS IN FORT WORTH, TEXAS REQUESTED THAT THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AS HAVING SQUIB CIRCUIT FAILURE INSIDE OF THE AIR BAG, WHICH CAUSED THE SRS INDICATOR TO ILLUMINATE UNDER CODE: B1861. THE INDEPENDENT MECHANIC STATED THAT IN THE EVENT OF A CRASH, THE SQUIB CIRCUIT FAILURE COULD POTENTIALLY DISABLE THE AIR BAGS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 141,896.
Oct 29, 2017 · 141,896 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.