*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system › Starter assembly
TL* THE CONTACT OWNS A 1998 LEXUS LS400. WHILE STATIONARY, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE VEHICLE STARTED AFTER SEVERAL ATTEMPTS WERE MADE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (ARROWHEAD LEXUS IN PEORIA, ARIZONA) WAS MADE AWARE OF THE FAILURE AND STATED THAT AN UNKNOWN RECALL ON THE VEHICLE HAD CLOSED/EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000.
Feb 8, 2018 · 151,000 milesVehicle speed control
TWICE, WITH TWO DIFFERENT DRIVERS, THIS VEHICLE HAS ACCELERATED/SURGED AT A STOP. THE VEHICLE WAS ABLE TO BE HELD STEADY BY PRESSING THE BRAKE AS HARD AS POSSIBLE, BUT VEHICLE STILL SURGED AND TRIED TO MOVE FORWARD. ON THE FIRST INCIDENT, THE VEHICLE WAS PUT IN NEUTRAL AND CONTINUED TO REV MOMENTARILY. AFTER THE FIRST INCIDENT, THE LEXUS OEM FLOOR MAT (STANDARD, NOT ALL SEASON) WAS REMOVED. THE SAME EVENT OCCURRED AGAIN TONIGHT WITH A DIFFERENT DRIVER AND THE FLOOR MAT STILL REMOVED. I AM QUITE CONCERNED THIS MAY BE RELATED TO OTHER TOYOTA RECALLS. *TR
Nov 22, 2014 · 129,500 milesAir bags
THE AIRBAGS IN THE FRONT OF THE CAR DROPPED AND IT WEIGHS THE FRONT OF THE CAR DOWN SO I NEED TO WARM UP THE CAR SO THAT THE FRONT ENGINE RISES AND DOESN'T SCRAPE WHEN YOU TURN THE WHEEL. PLEASE ADVISE IF THIS CAN BE CHECKED BY LEXIS FOR SAFETY REASONS FREE OF CHARGE. THANK YOU FOR YOUR PROMPT ATTENTION TO THIS INQUIRY. KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 1, 2014Vehicle speed controlCrash
TL* THE CONTACT OWNS A 1998 LEXUS LS400. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE TRAVELED INTO A RESIDENTIAL GARAGE AND CRASHED INTO A WALL. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE SHOP TECHNICIAN DIAGNOSED THE WRONG PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 153,000 AND THE CURRENT MILEAGE WAS 160,000. UPDATED 07/22/14 MA
Sep 21, 2011 · 153,000 milesStructure › Body › Hood › Hinge and attachments1 injury
TL*THE CONTACT OWNS A 1998 LEXUS LS400. THE CONTACT STATED THAT THE HOOD OF THE VEHICLE WAS FULLY OPENED IN A SECURED POSITION AND WITHOUT WARNING, IT SUDDENLY RELEASED IN A DOWNWARD POSITION AND CLOSED. THE HOOD RELEASED ON THE CONTACTS LEFT HAND AND CAUSED INJURY TO THE MIDDLE FINGER. THE CONTACT PLANNED TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. UPDATED 01/24/11 *BF THE CONSUMER STATED THE HYDRAULIC PISTONS WHICH WERE SUPPOSED TO KEEP THE HOOD SECURELY AND FULLY OPENED FAILED SUDDENLY, WHILE HIS HAND WAS UNDER THE HOOD. THE CONSUMER WAS UNABLE TO MOVE HIS HAND IN TIME. UPDATED 03/22/11
Nov 24, 2010 · 111,000 milesUnknown or otherCrash
ON SEPTEMBER 27,2005, MY1998 LEXUS LS 400 RAMMED INTO THE CAR IN FRONT OF ME. I WAS STOPPED IN TRAFFIC WITH MY FOOT ON THE BRAKE. MY CAR ACCELERATED NOT ONCE, BUT TWICE INTO THE CAR IN FRONT OF ME. WHEN THE POLICE AND FIREMEN CAME, THE POLICEMAN STOOD NEXT TO MY WINDOW AND ASKED ME TO PUT THE CAR IN NEUTRAL SO THAT THE FIREMEN COULD PUSH THE CAR OUT OF THE ROAD. THE CAR ACCELERATED IN REVERSE AND ALMOST RAN OVER THE FIREMEN. THE POLICEMAN NOTED THIS IN HIS REPORT. I WAS ON AIRPORT BLVD. WITHIN 1 MILE OF THE MOBILE AIRPORT. MY CAR WAS TAKEN TO LEXUS OF MOBILE WHERE THEY COULD NOT REPRODUCE THE PROBLEM. I NEVER DROVE THE CAR AGAIN BECAUSE I HAD NO CONFIDENCE IN IT. I FELT THAT THIS…
Sep 27, 2005 · 80,000 milesVehicle speed control
ACCELERATION STUCK, RPMS LOCK IN AT ABOUT 2000. FAILURE OCCURS ABOUT ONCE OR TWICE DAY, BUT USUALLY ONLY IF THE AIR CONDITION IS TURNED OFF. THIS HAS BEEN GOING ON FOR YEARS NOW WITH MY VEHICLE. I TURN OFF VEHICLE AND RESTART IT TO CORRECT THE PROBLEM AND REGAIN CONTROL OF THE ACCELERATOR, IT ALMOST ALWAYS RETURNS AFTER RESTART. I BELIEVE THIS MAY BE CAUSED BY FAULT IN LEXUS ELECTRONIC THROTTLE SYSTEM AND SINCE YOU ALL ARE FINALLY INVESTIGATING THIS I THOUGHT I SHOULD REPORT IT IN CASE YOU WOULD LIKE TO EXAMINE MY VEHICLE SINCE IT OCCURS SO OFTEN. I WAS TOLD BY LEXUS I SHOULD PURCHASE A NEW THROTTLE BODY, I HAVEN'T DONE SO BECAUSE I DO NOT SEE HOW THAT WILL CORRECT MY ACCELERATOR FROM…
Feb 1, 2010 · 85,000 milesAir bags › Frontal
THIS HAPPENED WITH NO WARNING. STEERING WHEEL WAS HARD TO TURN COUNTER CLOCKWISE AND WOULD BIND WHEN TURNED ALMOST ALL THE WAY. I TURNED IT ALL THE WAY AND THERE WAS A LOUD "SNAP" SOUND. I THEN NOTICED THE AIR BAG LIGHT CAME ON IN THE DASH. AFTER THE "SNAP" IT WAS EASIER TO TURN THE STEERING WHEEL CLOCKWISE AND COUNTER CLOCKWISE. I DON'T KNOW WHAT IS WRONG BUT WILL TAKE THE CAR TO THE DEALER TO CHECK THIS OUT. *TR
Oct 27, 2008 · 109,633 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.