Model year record

2023 Lexus NX350 recalls & problems

The 2023 Lexus NX350 has 1 safety recall and 1 owner complaint on file with NHTSA. The most-reported problem area is lane departure (1 complaint).

Recalls1safety recalls

Complaints1filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

2023 Lexus NX350 in an NHTSA crash test — NHTSA crash test

Safety recalls

Air bagsJul 12, 2023

Frontal › Driver clockspring/spiral cassette

Recall 23V480000152,927 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Components: Air bags › Frontal › Driver clockspring/spiral cassette; Steering › Column

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2023 Lexus NX 350 SUV AWD

OverallNot Rated

Frontal crash	★★★★★
Side crash	★★★★★
Rollover	Not Rated

Forward collision warning: Standard · Lane departure warning: Standard

2023 Lexus NX350 NHTSA side crash test — NHTSA side barrier crash test

2023 Lexus NX350 NHTSA side pole crash test — NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

NX 350 AWD

25mpg combined

City / highway	22 / 29 mpg
Fuel	Premium Gasoline

2.4 L · 4 cyl · Automatic (S8) · All-Wheel Drive · about $3,300/year to fuel

NX 350 AWD

25mpg combined

City / highway	22 / 28 mpg
Fuel	Premium Gasoline

2.4 L · 4 cyl · Automatic (S8) · All-Wheel Drive · about $3,300/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Lane departureBlind spot detection	1	0	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Lane departure › Blind spot detection
The blind spot never works its been in dealership for 3 times, every time they say issue was fixed but it comes back, Regular issue, keeps happening sometimes the blindspot monitor keeps turned on even if there was no car behind me, which make me difficult to switch lanes, sometimes it pushes me back to lane even if there was no car, almost ended up into car. Very serious technical glitch Almost missed a major accident on freeway
Feb 18, 2023

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.