Model year record

2024 Lexus RZ recalls & problems

The 2024 Lexus RZ has 2 safety recalls and 5 owner complaints on file with NHTSA. The most-reported problem area is electrical system (4 complaints).

Recalls2safety recalls

Complaints5filed by owners

Crashes · fires1 · 0reported in complaints

NHTSA overall5 ★crash-test stars

2024 Lexus RZ in an NHTSA crash test — NHTSA crash test

Safety recalls

Back over preventionOct 30, 2025

Display function

Recall 25V7440001,024,407 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

VisibilitySep 4, 2025

Defroster/defogger/hvac system

Recall 25V57700094,320 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
Risk: An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.
Fix: Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2024 Lexus RZ 300e SUV FWD

OverallNot Rated

Frontal crash	★★★★★
Side crash	★★★★★
Rollover	Not Rated

Forward collision warning: Standard · Lane departure warning: Standard

2024 Lexus RZ 450e SUV AWD

Overall★★★★★

Frontal crash	★★★★★
Side crash	★★★★★
Rollover	★★★★★
Rollover risk	10.5%

Forward collision warning: Standard · Lane departure warning: Standard

2024 Lexus RZ NHTSA side crash test — NHTSA side barrier crash test

2024 Lexus RZ NHTSA side pole crash test — NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Range & efficiency

RZ 300e (18 inch wheels) EV

266mi range

Efficiency	27 kWh/100 mi
MPGe city / hwy / comb	137 / 112 / 125
Charge time (240 V)	11 h

Automatic (A1) · Front-Wheel Drive · about $600/year to charge

RZ 450e AWD (18 inch wheels) EV

220mi range

Efficiency	31.1 kWh/100 mi
MPGe city / hwy / comb	115 / 98 / 107
Charge time (240 V)	10 h

Automatic (A1) · All-Wheel Drive · about $700/year to charge

RZ 300e (20 inch wheels) EV

224mi range

Efficiency	31.5 kWh/100 mi
MPGe city / hwy / comb	114 / 96 / 105
Charge time (240 V)	11 h

Automatic (A1) · Front-Wheel Drive · about $700/year to charge

RZ 450e AWD (20 inch wheels) EV

196mi range

Efficiency	36 kWh/100 mi
MPGe city / hwy / comb	102 / 87 / 95
Charge time (240 V)	10 h

Automatic (A1) · All-Wheel Drive · about $800/year to charge

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Typical mileage*
Electrical system	4	1	—
Lane departureBlind spot detection; Assist	2	2	—
Seat belts	1	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Electrical systemCrash
I am reporting a safety concern involving a 2024 Lexus RZ300e related to battery range performance and charging requirements in cold weather. In real-world winter conditions in Massachusetts, the vehicle experiences severe range loss, requiring excessive and repeated public charging to remain operable. On a representative day, I was required to use multiple public charging networks (ChargePoint, FLO, and Tesla Superchargers), spending over 4 hours physically charging, consuming approximately 105 kWh of electricity, and paying nearly $50 in public charging costs, with additional home charging still required for the next day. Many charging stations are outdoors and poorly sheltered, requiring…
Dec 27, 2025
Electrical system
Vehicle Completely Locks itself. Not able to open doors. Even Not able to open with keyless remote fob. Not able to take Charging cable connection out of vehicle. It has happened twice. Lexus was made aware of this issue. I have been stranded twice. It is a safety issue and requesting NHTSA to recall.
Mar 15, 2025
Electrical system
My 2023 Lexus RZ450e experienced a sudden failure of the 12-volt battery, which completely disabled the vehicle and prevented it from starting. The battery failed while the car was plugged into a Level 2 home charger, but not in âReadyâ mode. There were no warning signs or alerts, and I had to call roadside assistance to jump-start the car. After the incident, I brought the vehicle to the dealership. They tested the 12V battery and said it was âfine.â However, during the 100,000-mile maintenance, I specifically requested a battery re-checkâand this time, the battery failed the test. This raises serious concerns about the reliability and longevity of the 12V battery in this…
Feb 21, 2025
Electrical system
The contact owns a 2024 Lexus RZ 300E. The contact stated that while the vehicle was parked and charging, the heater was activated and failed to function and provide heat as needed. The contact stated that the charging system intermittently failed to charge as needed. The contact stated that there was an hour-and-a-half delay for a full charge. The vehicle was taken to the dealer but was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 35,620.
Feb 4, 2025 · 35,620 miles
Seat belts
This evening upon driving home my 2.5 year old son began crying. When I investigated, he was crying because his car seat had turned over on its side. When we arrived home I tested the rear seat belts and none remain locked; therefore his seat was not secured. Please advise how this can be fixed as soon as possible as it is not safe for us to use the vehicle until this is addressed.
Nov 30, 2024

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.