Model year record

2009 Mazda Mazda5 recalls & problems

The 2009 Mazda Mazda5 has 3 safety recalls and 64 owner complaints on file with NHTSA. The most-reported problem area is steering (17 complaints).

Recalls3safety recalls

Complaints64filed by owners

Crashes · fires4 · 2reported in complaints

Injuries · deaths5 · 0reported in complaints

2009 Mazda Mazda5 in an NHTSA crash test — NHTSA crash test

Safety recalls

Fuel system, otherNov 24, 2010

Delivery › Fuel pump

Recall 10V60000016,200 vehicles

Problem: MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA5 VEHICLES MANUFACTURED FROM JUNE 29, 2009, THROUGH APRIL 28, 2010. WATER MAY NOT HAVE BEEN REMOVED COMPLETELY FROM THE HARNESS CONNECTOR OF THE FUEL PUMP DUE TO VARIATIONS IN THE FUEL TANK LEAK CHECK PROCESS PERFORMED BEFORE VEHICLE ASSEMBLY. THE CONNECTOR PIN MAY CORRODE, POTENTIALLY CAUSING THE PIN TO BREAK.
Risk: THIS COULD LEAD TO AN INOPERATIVE FUEL PUMP, ENGINE STALL AND THE INABILITY TO RESTART THE ENGINE INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSPECT THE FUEL PUMP CONNECTOR AND IF NECESSARY IT WILL BE REPLACED AND THE HARNESS WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 6, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.

SteeringAug 12, 2010

Electric power assist system

Recall 10V374000215,000 vehiclesopened after NHTSA action (ODI)

Problem: MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE.
Risk: POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH.
Fix: MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.

EquipmentApr 2, 2009

Equipment

Recall 09E0110002,323 vehicles

Problem: THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.
Risk: THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2009 Mazda5 5-DR. Hatchback w/SAB

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	Not Rated

2009 Mazda Mazda5 NHTSA side crash test — NHTSA side barrier crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
SteeringHydraulic power assist › Hose, piping, and connections	17	2	0	5	17,500 mi
TiresPressure monitoring and regulating systems; Valve	13	0	0	0	42,000 mi
Suspension	8	0	0	0	48,000 mi
Electrical system	7	0	1	0	89,000 mi
Wheels	5	0	0	0	69,000 mi
Power trainManual transmission; Automatic transmission	3	0	0	0	46,280 mi
Engine and engine coolingCooling system	3	0	2	0	—
StructureBody; Body › Door	3	1	0	0	104,000 mi
Engine	3	0	0	0	150,000 mi
Vehicle speed control	3	1	0	0	—
Equipment	2	0	0	0	—
Visibility	2	0	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Steering
While driving car turns on its own almost causing accident
May 11, 2026
Electrical system
The headlights on this car are dangerously dim. Like the turn signals overpower them levels of dim. Iâve replaced the bulbs, the battery, cleaned all the connections, replaced the alternator, nothing makes a difference.
Aug 1, 2022
Steering
THIS MODEL OF MAZDA STEERING WHEEL STOP ROTATING MOSTLY ON HIGHWAY. AT TIME IT BECOME TOO STIFF TO OVE FOR 5 TO 10 MINUTES AND THEN IT COMES BACK ON IT IS WORRYING ME AS IT MAY CAUSE AN UNVOIDABLE CRASH.
Nov 12, 2021
Electrical system
Intermittently, the doors will not unlock when inside the vehicle, effectively trapping the occupants inside. Additionally, the locks will fail to lock or lock with either the key or the remote fob. trapping occupants inside or prohibiting someone on the outside from getting in to retrieve children inside.
Sep 27, 2021
Engine
TL* THE CONTACT OWNS A 2009 MAZDA 5. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. ON ONE OCCASION, THE VEHICLE BROKE DOWN IN THE MIDDLE OF A STREET AND WAS TOWED TO THE CONTACT'S HOME. THE CONTACT HAD A MECHANIC INSPECT THE VEHICLE WHO STATED THAT THE FUEL PUMP COULD BE THE CAUSE OF THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 163,000.
Dec 1, 2019 · 163,000 miles
Steering
TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE DRIVING 55 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING VEERED TO THE LEFT. THE FAILURE ALMOST CAUSED A CRASH. IN ADDITION, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT HAD TO EXERT EXCESSIVE FORCE TO TURN THE STEERING WHEEL AND PULL THE VEHICLE OFF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE POWER STEERING RETURNED TO NORMAL AND THE CONTACT WAS ABLE TO DRIVE HOME. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Jan 2, 2019 · 86,000 miles
Electrical system
CLIMATE CONTROL MALFUNCTIONING AND TURNING ON THE HEATER NOT AC
May 15, 2019 · 108,000 miles
Structure › Body
SLIDING PASSENGER DOOR WILL NOT LATCH. WILL OPEN WHILE DRIVING.
Dec 1, 2018 · 104,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

Loss of Electric Power Steering AssistClosedLed to recall 10V374000
The subject vehicles have electro-hydraulic power assist steering (EHPAS).The complaint counts shown above alleged a loss of power steering assist in the subject vehicles.Usually, but not always, the loss is accompanied by the simultaneous lighting of an indicator light on the dash.The complaints include 14 alleged crashes involving 6 injuries.On Mazda3 and Mazda5 vehicles manufactured from April 2, 2007 through November 30, 2008, rust may have formed inside the EPAS high-pressure pipe during manufacture due to improper processing.If the rust is present it may damage the power steering pump bearings leading to an increased load on the electric motor; this results in an elevated operating temperature for the EPAS system.To prevent excessive overheating of the system, which could potentially cause permanent damage, afailsafe mode which de-powers the electric pump is implemented.This…
PE10021 · opened Jun 28, 2010 · closed Nov 29, 2010