*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Tires
I JUST RECEIVED A NOTICE FROM BRIDGESTONE FIRESTONE ON A TIRE RECALL FROM YEARS AGO. I BOUGHT A NEW MAZDA NAVAJO IN 1993 AND IT HAD FIRESTONE ATX TIRES. THEY FAILED WAY BEFORE ANY RECALL SO I REPLACED THEM AT MY COST WITH THE SAME. THESE TIRES FAILED ALSO SO I REPLACED THEM WITH SOMETHING ELSE. 2 SETS (10 TIRES) AT MY COST. WHEN THE RECALL CAME OUT I GOT NOTHING. IN FACT, I DIDN'T EVEN OWN THE VEHICLE ANYMORE. MY COMPLAINT IS...WHEN IT TAKES SO LONG TO IDENTIFY A PROBLEM, WHAT ABOUT THE PEOPLE WHO HAD PROBLEMS BEFORE THE RECALL? THEY CAN FIND ME 10 YEARS LATER, BUT WHY DON'T I HAVE ANY RECOURSE TO GET COMPENSATED FOR RISKING MY LIFE AND PAYING OUT OF POCKET? *NM
May 1, 1994Service brakes, hydraulic › Foundation components › Master cylinder
THE HEADS WERE SEVERLY CRACKED. THE MECHANIC SAID THAT THIS SHOULD HAVE BEEN RECALLED BECAUSE THERE HAVE , NOT ONLY BEEN SO MANY INSTANCES BUT MANY TIMES, AS WITH THIS CASE THE HEADS WERE SO SEVERLY CRACKED THAT ONLY COMPLETE REPLACEMENT IS ACCEPTABLE. *AK
Sep 11, 2001Engine and engine cooling › Engine
THE HEADS WERE SEVERLY CRACKED. THE MECHANIC SAID THAT THIS SHOULD HAVE BEEN RECALLED BECAUSE THERE HAVE , NOT ONLY BEEN SO MANY INSTANCES BUT MANY TIMES, AS WITH THIS CASE THE HEADS WERE SO SEVERLY CRACKED THAT ONLY COMPLETE REPLACEMENT IS ACCEPTABLE.*AK
Aug 10, 2001Equipment › Mechanical › Carrier/rack
WHILE DRIVING IN TRAFFIC SPARE TIRE CABLE HAD SNAPPED AND CAUSED TIRE TO COME LOOSE. HAVE NOT BEEN TO A DEALERSHIP.*AK
Jul 16, 2001Tires › Tread/belt
THE VEHICLES TIRES EXPERIENCED MANY FAILURES PRIOR TO RECALL NOTICE, THE CONSUMER REQUESTED REIMBURSEMENT BUT WAS DENIED BECAUSE THE REPLACEMENT TIRES WERE PURCHASED PRIOR TO JANUARY 1, 2000 (FIRESTONE ATX P235/75R15). NLM
Feb 23, 1999Structure › Body › Hatchback/liftgate › Support device/strut
CONSUMER TOOK VEHICLE TO DEALER TO HAVE LIFTGATE BRACKET REPAIRED PER RECALL NOTICE 99V-310, DEALER REFUSED TO REPAIR BRACKET FREE OF CHARGE CLAIMING THAT THE RECALL NOTICE EXPIRED, AS A RESULT CONSUMER HAD THE BRACKET REPLACED BY ANOTHER COMPANY, HOWEVER SINCE THE ORIGINAL BRACKET BROKE THE TAILGATE DOES NOT CLOSE COMPLETELY, THIS IS ALLOWING EXHAUST FUMES TO ENTER THE VEHICLE. NLM
Dec 16, 1998Tires
THESE TIRES ARE SUPPOSED TO BE ALL WEATHER STREET TIRES (PER SALESMAN), BUT THESE TIRES CAUSE MY CAR TO SKID OUT OF COMPLETE STOP ON WET PAVEMENT AND SKID AND SLIDE IN SNOW OR SLUSH. HAD AN INSTANCE WHERE ON A WINDY AND WET DAY WHERE THE VEHICLE SLID ACROSS A LANE AND A HALF OF TRAFFIC NEARLY HITTING A TANKER TRUCK. ALL INDICATIONS ARE THAT THESE TIRES DO NOT HUG THE ROAD VERY WELL AND ENDANGER THOSE IN THE VEHICLE. NOTE THAT I REPLACED 4 OF THE WILDERNESS STYLE TIRES WITH THESE TIRES A COUPLE OF YEARS AGO (AND STILL HAVE A RECALLED WILDERNESS AS A SPARE). I NOTIFIED FIRESTONE VIA E-MAIL AND GOT A COMPLICATED, CANNED RESPONSE THAT DID NOTHING TO SATISFY MY PROBLEM. I HOPE THAT THE NUMBERS I…
Sep 13, 2000Tires
HEADING SOUTH ON I-95 OUTSIDE SAVANNAH, GA, TIRE EXPLODED CAUSING TREAD TO PEEL AND FLY OFF PUTTING CAR IN DANGEROUS SITUATION AND DANGER TO OTHER CARS. WE WERE ABLE TO BRAKE AND WEAVE TO AVOID IMPACT AND OVERTURNING BEFORE COMING TO A STOP OFF HIGHWAY. IN ADDITION TO A LOST TIRE, THE EXPLOSIONAND RUBBER PEELING IN THE AREA OF THE GAS TANK RESULTED IN DAMAGE TO THE MUFFLER AND UNDERSIDE OF CAR. WE REPLACED TIRE, ($101.74) HAD THE MUFFLER REPAIRED (UNDER WARRANTY). DAMAGE REMAINS TO THE UNDERSIDE OF THE CAR. THE ESTIMATE TO REPAIR IS $703.84. PLEASE ADVISE IF YOU WISH TO VIEW DAMAGE.( DOT NUMBER: TIRE SIZE: 235/75/R15 )
Aug 13, 1999
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.