*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakesCrash
The vehicle experienced two separate incidents of severe unintended acceleration and brake failure. Incident 1: The vehicle was parked in regenerative braking mode. It aggressively accelerated forward on its own, and the brakes failed to respond, taking several minutes to stop. Incident 2: While slowing down behind traffic exiting the parking lot, the brakes failed and the vehicle jolted forward, causing a rear-end collision. The Automatic Emergency Braking failed both times. The vehicle was inspected after the first incident at 9,318 miles, but the dealership failed to diagnose the defect and returned the vehicle to me. It is currently under investigation by manufacturer engineers for a…
Jul 4, 2026Electrical system
On May 29, 2026, my 2025 MINI Countryman SE (battery-electric) became completely immobilized when the charging connector locked into the vehicle's charge port and could not be released. With the connector locked in, the vehicle could not be moved, shifted to neutral, or driven. The defect is in the factory charge-port locking mechanism. The connector could not be freed by me, by a MINI master technician working remotely for about 45 minutes, by the tow operator, or by the dealership's own service manager, who tried for over two minutes using both the manual release and the key fob and could not release it (recorded on video). The vehicle had to be towed. Because the wheels were locked, the…
May 29, 2026Unknown or other
My panoramic sunroof exploded while driving. Sounded like we were shot at. The vehicle is currently at MINI of Des Moines. It can be inspected. USAA is sending an appraiser to the shop to assess damages. This is a known issue. However, after a 7 year federal investigation they were unable to pinpoint an exact reason why this happens and unable to put a recall on this vehicle. The dealership gave me a loaner and told me itâs not covered under warranty but offered to pay my 1k deductible which I gladly accepted. No warnings. Just a spontaneous explosion.
May 23, 2026Electrical system
Vehicle exhibits persistent, intermittent failure of Bluetooth and Apple CarPlay connectivity. Phone fails to pair, drops all connection mid-drive (all displays including speed, navigation, etc go dead), and disconnects active calls and navigation prompts during operation. Defect requires repeated manual re-pairing attempts that draw driver attention from the road. The same phone pairs reliably with all other vehicles and devices tested, including a more recent 2025 Countryman dealer loaner and personal home equipment, indicating the defect is in the vehicle's electronic architecture rather than the phone or user settings. Multiple service visits to an authorized MINI dealer have not…
Jan 28, 2026Unknown or other
I was driving my 2025 MINI JCW on a partly cloudy day 42degrees Fahrenheit. I was diving between 35 and 40 mph when the sunroof exploded. There weren't other vehicles nearby, and I didnt hear any rock hit, it just exploded.
Apr 17, 2026Service brakes
The vehicle experienced intermittent electrical failures, including screen blackouts/reboots during startup and while driving. These events affected visibility of vehicle information and settings. The drive mode selector malfunctioned, limiting the ability to select Eco, Normal, Sport, or Off-Road modes. Drive modes directly affect throttle response, braking behavior, and vehicle control. On multiple occasions, braking and acceleration behavior felt inconsistent with selected drive mode, creating safety concerns. The issue is intermittent and was reported to an authorized dealer. The dealer was unable to consistently reproduce the issue but did not dispute that the concern was reported. The…
Jan 4, 2026Service brakes
The vehicle exhibits a persistent and repeatable service brake defect involving jolting/binding at complete stops, accompanied by uneven brake application and a failure of the friction surfaces to clear oxidation during normal operation. At low speeds and during final braking load, the vehicle produces a distinct clunk/release sensation, as if braking force is abruptly released just before stopping. This creates an unexpected weight-shift and inconsistent stopping behavior. The condition has occurred consistently since approximately 4,000 miles and has persisted through multiple dealer service visits. Physical inspection shows progressive circumferential rotor banding, pitting, and…
Sep 25, 2025WheelsCrash1 injury
Not even 2 months from vehicle being purchased had to replace 2 tires and then 5 months later tire comes completely of the axel while driving on a highway and caused an accident were vehicles was declared total
Oct 18, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.