Model year record

2014 Nissan NV recalls & problems

The 2014 Nissan NV has 2 safety recalls and 10 owner complaints on file with NHTSA. The most-reported problem area is unknown or other (4 complaints).

Recalls2safety recalls

Complaints10filed by owners

Crashes · fires1 · 0reported in complaints

Injuries · deaths1 · 0reported in complaints

Safety recalls

Air bagsMar 30, 2020

Frontal › Driver side › Inflator module

Recall 20V188000216,678 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
Risk: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

Seat beltsJul 10, 2014

Rear/other

Recall 14V419000594 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2014 NV passenger vans manufactured March 14, 2014 to May 15, 2014, equipped with seat belt retractors from Faurecia Automotive Systems. The seat belt retractor bolts on the 2nd, 3rd, and 4th row removable seats may not be torqued to proper specification, or may be missing, on the affected vehicles. This can cause the seat belt anchor to not be secured properly.
Risk: If the seat belt retractor bolts are not torqued to specification, or are missing, it may cause the seat belt anchor to not be secured properly. If this occurs, the belt may not properly restrain the seat occupant in the event of a crash increasing the risk of injury.
Fix: Nissan will notify owners, and dealers will inspect the seat belt retractor bolt for the proper torque, and tighten if necessary, free of charge. The recall began in September 2014. Owners may contact Nissan customer service at 1-800-647-7261.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Injuries	Typical mileage*
Unknown or other	4	0	0	78,000 mi
StructureBody › Door; Body	2	1	1	—
SteeringHydraulic power assist system	2	0	0	—
Power train	1	0	0	—
Vehicle speed control	1	0	0	—
Engine	1	0	0	—
Air bags	1	1	1	—
Service brakes	1	1	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Unknown or other
REAR AIR CONDITIONER WILL NOT COOL, EVEN WITH WARRANTY WORK, NISSAN NEVER FIXED IT. THIS IS A PERVASIVE PROBLEM WITH MOST VANS OF THIS MODEL.
Jan 2, 2018 · 76,000 miles
Unknown or other
THE REAR AC BLOWER MOTOR DIED FOR THE SECOND TIME IN LESS THAN A YEAR. THIS PASSENGER VEHICLE IS THE ONLY MODE OF TRANSPORTATION FOR MY FAMILY WITH 7 SMALL CHILDREN RANGING IN AGE FROM 10 MONTHS TO 11 YEARS OLD. YESTERDAY AND TODAY, THE TEMPERATURE IN THE REAR OF THE VEHICLE HAS REACHED 104 DEGREES INSIDE (86 DEGREES OUTSIDE) WHILE THE AC IS RUNNING ON ITS HIGHEST SETTING IN THE FRONT OF THE VEHICLE. THIS IS A KNOWN ISSUE WITH NISSAN. THEIR AUTO TECH SAID EVERYONE WHO PURCHASES THIS VEHICLE COMES BACK WITHIN A COUPLE OF YEARS TO HAVE THIS PART REPLACED. THEIR CUSTOMER SERVICE ASSOCIATE RECOMMENDED THAT I CONTACT YOU TO FILE A COMPLAINT BECAUSE THEY WILL NOT ISSUE A RECALL UNLESS THEY ARE…
Jun 2, 2020 · 84,000 miles
Unknown or other
LITTLE TO NO AIR COMING OUT OF THE REAR AIR VENTS.
Jun 1, 2018 · 40,000 miles
Unknown or other
THE AIR CONDITIONING FOR THIS PASSENGER VAN IS NOT SUFFICIENT TO KEEP REAR PASSENGERS AT A SAFE TEMPERATURE. THERE IS AN OPEN CASE WITH NISSAN, BUT NO REPAIR HAS BEEN FOUND AT THIS TIME. THESE VEHICLES ARE NOT SAFE FOR TRANSPORT PASSENGERS, ESPECIALLY CHILDREN. SEE ATTACHED IMAGE OF FRONT (INDOOR) AND REAR (OUTDOOR) SEAT TEMPERATURES AFTER OPERATING THE A/C SYSTEM FOR 20-30 MINUTES ON HIGH.
Jul 24, 2018 · 80,000 miles
Air bagsCrash1 injury
TRAVELING AT HIGHWAY SPEED, TRAFFIC SLOWED. AS TRAFFIC WAS SLOWING AND I WAS BRAKING TRAFFIC CAME TO A SUDDEN STOP. I WAS MAINTAINING MY NORMAL FOLLOWING DISTANCE, YET THE VEHICLE SEEMED TO TAKE A LONGER DISTANCE THAN NORMAL TO STOP. I IMPACTED THE VEHICLE IN FRONT OF ME HARD ENOUGH TO BEND THE FRAME, YET THE AIR BAG DID NOT DEPLOY.
Jan 13, 2018 · 37,900 miles
Steering
VEHICLE PURCHASED 08/31/2015. WITHIN 1 MONTH OF PURCHASE, ON A BUSINESS TRIP, POWER STEERING STARTED TO MAKE NOISE DURING TURNS. I FOUND THE STEERING FLUID RESERVOIR LOW AND A LEAK UNDER THE VEHICLE. PURCHASED AND TOPPED OFF FLUID, NOTIFIED SERVICE DEPARTMENT AT NISSAN SAN LEANDRO. I WAS TOLD TO KEEP THE FLUID TOPPED OFF AND TO BRING THE VEHICLE IN AS SOON AS I RETURNED. THE PROBLEM WAS REPAIRED AND I WAS TOLD THAT IT WAS A BAD CONNECTION ON A POWER STEERING LINE DUE TO "A ROBOT NOT TIGHTENING THE FITTING ALL THE WAY".
Sep 16, 2015 · 800 miles
Engine
TL* THE CONTACT OWNS A 2014 NISSAN NV3500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE MOTOR, THE WIRING HARNESS, THE MUFFLER AND EIGHT CATALYTIC CONVERTERS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Feb 1, 2017 · 31,000 miles
Vehicle speed control
I WAS DRIVING ALASKA HWY WITH TRAVEL TRAILER. TOTAL LOAD OF TRAVEL TRAILER 2,000#. AFTER 2-3 HOURS DRIVING ON CRUSE CONTROL UP THE HILL THE CRUSE CONTROL TURNING OF BY ITSELF. THE RPM IMMEDIATELY DROPS FROM 4500 TO 1800 RPM AND YOU NEED TO USE IMMEDIATELY MANUAL ACCELERATION.ALSO YOU CAN SMELL GASOLINE IN CABIN. SINCE THAT IT HAPPENS ABOUT 25-30 TIMES. THIS CARGO VAN I PURCHASED IN DECEMBER 2014. I DID GO TO AUTHORIZED SERVICE IN FAIRBANKS AK. THE SERVICE MAN DROVE THE VAN FOR ABOUT AN HOUR WITHOUT TRAILER AND TOLD ME HE COULD NOT FIND ANYTHING WRONG.THEY CHARGED ME DIAGNOSTIC FEE ON CAR WITH 5 YEARS OR 100K WARRANTY. WHEN WE COME BACK HOME FROM ALASKA I DID CALL DEALER IN VACAVILLE…
Jun 18, 2011 · 4,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.