*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Fuel/propulsion system
On [XXX] I pulled out from the [XXX]. This is a very busy road and when there was a clearing to pull out I accelerated right to the [XXX] heading north. My vehicle immediately stopped in the roadway like i hit an invisible wall. I went from approx 40 mph to zero in seconds. I jerked my wheel to the right and the oncoming traffic was able to make it around me without a rear end collision. The display read propulsion error. The car was ultimately towed to Polestar Tampa. When I spoke with the repair technician at that location, he said he has only seen this failure one other time while the vehicle was moving. He also advised that Polestar engineers would be involved in the attempted repair of…
Oct 5, 2026Electrical system
A 2024 Polestar 2 electric vehicle was purchased used from a dealership. At the time of purchase the eCall service light was illuminated. The dealership dismissed the warning light as nothing to be concerned about. The selling dealership had access to a vehicle history report showing a prior accident and performed a pre-delivery inspection before the sale, yet failed to identify or disclose the standing water, exposed wiring, or non-functioning eCall emergency system. After purchase the vehicle was driven for approximately two weeks before being brought to an authorized Polestar service center for diagnosis. During inspection the service center discovered approximately one inch of standing…
Feb 28, 2026Tires
Leased vehicle 7-25-24. Driverâs rear tire had ongoing slow leak beginning several months after start of lease. We filled with air and reset stored tire pressure. This would last a couple months and same tire would begin to lose some pressure again. Finally at our 20,000 mile scheduled checkup, Polestar service advised to purchase a new tire, which we did, 3/19/26. The car was delivered back to us within a couple of days. On 5/7/26, that same tire completely blew out while driving on the freeway. Was able to exit freeway without an accident, but driving on rim. Towed to Polestar service who diagnosed rim cracked. Both tire and rim completely replaced. Though we paid 5/18/26 (see invoice),…
May 7, 2026Tires
Michelin primacy all season 245/45r/19 102v Both rear tires cannot support the load of an rear wheel drive electric vehicle. Both tires wore through the tread at less than 20k miles. Warranty states they are good for 45k. Had to have tires replaced before they caused serious damage to the vehicle, occupants of the vehicle, or the other drivers on the road.
Jun 23, 2026Electrical system
Purchased a used 2024 Polestar from Kia Van Nuys, CA on 5/18/2026. The Acknowledgement Regarding Recalls form noted that "The Report indicates that the Vehicle is NOT subject to an open recall at this time. I was having difficulty with the vehicle i.e charging, Internet connection and electronic driver information feedback. I took the vehicle to the Polestar service center on June 1, 2026 and found that the previous 2 recalls for TCAM Reload and a recall on VIDA soft wear version 4.2.13 which required a total soft wear update.
Jun 1, 2026Back over prevention › Sensing system › Camera
After installing the recent software update (version 5.0.10) that was intended to fix the rear camera not appearing when shifting into reverse, my vehicle has continued to experience the same problem, now with significantly increased frequency. Nearly every day--sometimes multiple times a day--the infotainment system/center screen will fail to boot up before shifting into reverse and the camera view will not appear. The gap between starting the vehicle, the system booting up, and the camera appearing, varies every time, sometimes up to 60 seconds. Occasionally, the center screen will remain black, with no indication that the system is booting up, for up to 30 seconds after starting the…
Apr 10, 2026Tires
On 03/29/2026 at approximately 11:00 AM, I was driving my 2024 Polestar 2 southbound on [XXX] near [XXX] in the center lane at approximately 80 mph in heavy traffic. Without any prior warning â no vibration, no TPMS alert, no unusual noise, no warning lamps or messages of any kind â the left rear tire suffered a catastrophic tread/belt separation. The tire is a Continental original equipment tire, size 245/40R20, with ContiSilent acoustic foam lining and POL1 Polestar-specific markings. DOT number: [XXX] , manufactured week 17 of 2023 at Continental's [XXX] plant. The tire was factory-installed original equipment and had never been removed or remounted. The entire center tread band…
Mar 29, 2026Visibility › Defroster/defogger/hvac system
On a high humidity evening all of the windows fogged up but the climate system was completely unavailable to use. All of the buttons were âgreyed outâ and I could not operate the front or rear defroster. As a result, I had zero visibility a few moments after I started driving. I immediately had to pull over and look up how to reset the computer system that controls most of the carâs functions, which took several minutes to figure out. There should never be a situation where you cannot turn on the defroster because of a software glitch.
Dec 17, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
