The 2003 Porsche Cayenne has 2 safety recalls and 2 owner complaints on file with NHTSA. The most-reported problem area is power train (1 complaint).
Recalls2safety recalls
Complaints2filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Exterior lighting › Headlights
NHTSA recall 22V656000 · Aug 30, 2022 · 222,858 vehicles
Problem: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Fix: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
Seat belts
NHTSA recall 04V593000 · Dec 15, 2004 · 31,000 vehicles · opened after NHTSA action (OVSC)
Problem: CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.
Risk: WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED INCREASING THE RISK OF INJURY OR DEATH TO THE SEAT OCCUPANT.
Fix: DEALERS WILL PERMANENTLY INSTALL A CLIP IN EITHER OF THE AFFECTED REAR OUTBOARD SEAT BELTS AND PROVIDE AN OWNER'S MANUAL INSERT. THE CLIPS WILL PREVENT UNWARRANTED CONVERSION FROM ALR TO ELR MODE WITH CHILD SEAT INSTALLATION. THE RECALL BEGAN MAY 17, 2005. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Power train Driveline › Driveshaft
1
0
0
0
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Structure
1
0
0
0
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Fuel system, gasoline Delivery
1
0
0
0
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*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Aug 16, 2017Fuel system, gasoline › Delivery TL* THE CONTACT OWNS A 2003 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PORSCHE ROCHESTER, 3955 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 334-1600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Dec 7, 2010 · 49,350 milesPower train › Driveline › Driveshaft TL* THE CONTACT OWNS A 2003 PORSCHE CAYENNE. THE CONTACT STATED THE DRIVE SHAFT WOULD VIBRATE EXCESSIVELY WHEN DRIVING AT ANY SPEED. THE CONTACT STATED THE VIBRATION WENT FROM A PART TIME OCCURRENCE TO BEING A CONSISTENT OCCURRENCE. THE CONTACT BELIEVED THAT THE SUPPORT BEARING FAILED. THE CONTACT DISCOVERED THE SUPPORT BEARING WAS BEING HELD TOGETHER BY A PIECE OF RUBBER. THE FAILURE MILEAGE WAS 49,350 AND THE CURRENT MILEAGE IS 52,000. UPDATED 03/05/12*LJ THE CONSUMER STATED THE DRIVESHAFT FAILED PREMATURELY. UPDATED EVOQ 03/08/12 UPDATED EVOQ 04/12/12
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
EA06005 · opened Mar 15, 2006 · closed Mar 12, 2007SRS WARNING LIGHT ILLUMINATION PORSCHE IS INITIATING A CUSTOMER NOTIFICATION ACTION TO ADDRESS A CONDITION RELATED TO A FAULTY OR LOOSE CONNECTOR IN THE SIDE AIRBAG SYSTEM.PORSCHE'S TESTING HAS SHOWN THAT THE FAULTY CONNECTOR WILL NOT PREVENT SIDE AIRBAG DEPLOYMENT.THE FAULTY CONNECTOR WILL CAUSE THE CIRCUIT RESISTANCE TO EXCEED THE THRESHOLD FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT.PORSCHE HAS REPORTED A LARGE NUMBER OF WARRANTY CLAIMS FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT AND MANY VEHICLES HAVE BEEN SERVICED TO CORRECT THIS CONDITION AS DESCRIBED IN THE CAYENNE TECHNICAL INFORMATION BULLETIN: GROUP 6, #11/04 AIRBAG WARNING LIGHT ACTIVATED.PORSCHE WILL PERFORM THIS SERVICE TO ALL REMAINING UNCORRECTED VEHICLES UNDER A NEW PRODUCT IMPROVEMENT CAMPAIGN STARTING AT THE END OF APRIL 2007.ALL OWNERS OF A SUBJECT VEHICLE BUILT THROUGH NOVEMBER 2004 WILL BE NOTIFIED BY PORSCHE TO BRING THE VEHICLE TO A DEALER…
PE05060 · opened Nov 10, 2005 · closed Mar 15, 2006SRS WARNING LIGHT ILLUMINATION DURING THE PRELIMINARY EVALUATION PHASE, ODI IDENTIFIED 76 OWNER COMPLAINTS AND 6,582 WARRANTY CLAIMS RELATED TO AIRBAG WARNING LIGHT ILLUMINATION FROM EITHER A FAULTY SIDE-IMPACT AIRBAG MODULE OR WIRING HARNESS.TO DATE, THERE HAS BEEN NO ALLEGATION OF CRASH, INJURY OR DEATH REPORTED.PORSCHE REPORTS THAT A BAD BATCH OF MODULES WAS PRODUCED DURING MID-NOVEMBER TO MID-DECEMBER, 2003.HOWEVER, PORSCHE?S WARRANTY DATA INDICATES THAT MOST OF THE MODULES REPLACED UNDER WARRANTY WERE ON VEHICLES BUILT BEFORE AND AFTER THIS PERIOD INDICATING THAT THE ISSUE COULD BE MORE WIDESPREAD.PORSCHE REPORTS THAT THE WIRING HARNESS MALFUNCTION IS DUE TO A FAULTY CONNECTOR LEADING TO THE AIRBAG MODULE AS A RESULT OF ENVIRONMENTAL AND MECHANICAL STRESS.IN JUNE AND NOVEMBER OF 2004, PORSCHE ADDED A PROTECTIVE COAT OF LUBRICANT GEL TO THE CONNECTOR AND REROUTED THE HARNESS TO FIX THE PROBLEM ON ALL FUTURE…