*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Structure › Body
purchased a pre-owned 2024 Tesla Cybertruck directly from Tesla and took delivery on October 1st, 2026. Before delivery, I noticed the tailgate would not latch properly. A Tesla employee forced it closed, but the truck was delivered with the problem unresolved. After delivery, the tailgate unexpectedly opened multiple times while I was driving, including on the highway. I had to pull over to close it. This endangered me and other motorists. I requested service on October 2nd, 2026, and brought the truck to Tesla on October 14th. Tesla subsequently repaired the tailgate, but the problem was apparent before delivery. The rear camera was scratched or damaged at delivery and later replaced by…
Oct 1, 2026Tires
All tires have upper side wall and tread cracks and tears. This is causing the tread to fall off in pieces and chunks of tire tread with a size of 1 inch diameter or more are going is missing and the tire wire mesh underneath the tread is exposed. All tires have similar issues and several tread areas have signs of tread peeling and about to fall off. Tire issue was reported to Tesla at around 6,000 miles when a tire rotation was refused from local tire shop. I took vehicle in for service and Tesla did nothing about it. I took truck back again at around 7,000 miles and the issue again was ignored and they told me to deal with manufacturer. I called manufacturer and they only offered a…
Jul 25, 2026Electrical system
The PCS2 (Power Conversion System) is an integrated power module that handles AC home charging, DC-DC conversion for the 48V low-voltage systems, and PowerShare (V2L/V2H). ⢠The Defect: Early units (mostly pre-2026 and Foundation Series models) suffer from thermal fatigue in the AC charging MOSFETs. ⢠Symptoms: AC charging speeds drop from 48 amps to 24 amps, error codes like PCS2_a136_cycloAMosfetHealthCheckFailed appear, and AC/home charging eventually fails completely.
Oct 14, 2026Forward collision avoidance › Warnings
Today, I nearly ran someone over, and felt the need to send this feedback, as I never saw a person in my A-pillar blindspot. I was driving manually, making a left-hand turn, and never saw the man pictured below. He walked perfectly as to be obscured by my A-Pillar the entire time. I caught a flash of him sprinting out of the way in my driverâs side window as I nearly ran him over. (I am working on a road-capture mobile application that happened to be running on my phone in the center of my windshield at the time, resulting in this image. This mount was not obscuring my vision, nor that of FSD. FSD was inactive, I was driving manually.) Obviously I accept fault here, but I canât help but…
Oct 8, 2026SteeringCrash
The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving 25 MPH, the steering wheel became unresponsive, and the vehicle crash into eight vehicles parked along the side of the road. The contact attempted to turn the steering wheel away from the vehicles but was unable to regain control of the vehicle because the steering wheel was firm. Following the crash, the vehicle was towed to a dealer and then to a body shop. The contact instructed the body shop not to perform any repairs because until the vehicle was thoroughly diagnosed. However, the body shop was unable to perform a diagnostic test or retrieve the EDR information. The manufacturer was notified of the failure…
Feb 10, 2025 · 1,000 milesAir bags
While driving on a highway with Full Self-Driving engaged, I approached an exit and applied steering input to take control. I expected the system to disengage and the Cybertruck to follow my steering input. The vehicle did not respond in the manner I expected and left the paved roadway, entering a grass field. To my knowledge, it did not strike another vehicle, guardrail, tree, or structure. The airbags nevertheless deployed, and a collision event was indicated. I cannot determine from my observations what triggered the restraint system or whether contact with the ground or another condition played a role. After the vehicle came to rest, it lost power to the extent that it would not operate…
Aug 19, 2026Electrical system › Adas › Autonomous/self driving
The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving 20 MPH with the autopilot feature engaged the vehicle failed to stop at a stop sign. The contact manually intervened and stopped the vehicle. The manufacturer was not notified of the failure. The failure mileage was 11,818.
Sep 28, 2026 · 11,818 milesUnknown or other
I am submitting a formal complaint regarding my recent experience with Tesla service, involving repeated failed repair attempts, inaccurate representations that the vehicle was ready for pickup, and unprofessional conduct by the service manager, Kris. I initially brought my vehicle in for service due to a critical error. After being notified that the vehicle was ready for pickup, I arrived and discovered a fluid leak underneath the vehicle. The vehicle had to be taken back in for further inspection, resulting in a wasted trip. I was later notified again that the vehicle was ready. I returned, and at that time the vehicle presented a new alert (âTrailer functionality may be…
Sep 17, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
