Model year record

2016 Thor Motor Coach Axis recalls & problems

The 2016 Thor Motor Coach Axis has 2 safety recalls and 4 owner complaints on file with NHTSA. The most-reported problem area is visibility (1 complaint).

Recalls2safety recalls

Complaints4filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

EquipmentNov 22, 2017

Equipment

Recall 17V758000110,400 vehicles

Problem: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

VisibilityAug 19, 2015

Defroster/defogger/hvac system

Recall 15V530000290 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain model year 2016 Axis and Vegas recreational vehicles manufactured March 26, 2015, to July 6, 2015. In the affected vehicles, the heating, ventilation and air conditioning control may lock on one setting, preventing the operator from changing the air flow, thereby eliminating the ability to defrost the windshield.
Risk: If the windshield cannot be defrosted, the driver's visibility may be affected, increasing the risk of a crash.
Fix: TMC has notified owners, and dealers will install a jumper harness to prevent the condition, free of charge. The recall began on September 1, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000103.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Typical mileage*
Visibility	1	—
Visibility/wiper	1	—
Suspension	1	—
StructureBody	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Structure › Body
WE WERE STOPPED AT A GAS STATION TO FILL UP..WE HAD STEPPED OUT OF THE MOTORHOME TO BEGIN FILLING...MY HUSBAND DECIDED WE NEEDED TO PULL FORWARD...WHEN I ATTEMPTED TO ENTER THE MOTORHOME...THE DOOR WOULD NOT OPEN. FORTUNATELY, WE, SENIOR CITIZENS, CLIMBED THROUGH AN UNLOCKED WINDOW NEAR THE DRIVERS SEAT AND WITH THE HELP OF A KIND PERSON ON THE OUTSIDE, WE WERE ABLE TO OPEN THE DOOR AFTER ABOUT AN HOUR OF WORKING ON IT. THE ENTRY DOOR LOCKSET FAILED LOCKING US OUR OF OUR MOTORHOME. THE PLUNGER WAS MADE OF POT METAL AND FAILED/BROKE IN HALF, CAUSING THE PIECE IN THE DOOR STRIKER PLATE TO REMAIN STUCK IN THE CLOSED POSITION...CAUSING THE DOOR TO BE CLOSED IN A LOCKED POSITION. TRIMARK/DEXTER…
Jan 23, 2020 · 28,000 miles
Suspension
TL* THE CONTACT OWNS A 2016 THOR MASTER T-20 (NA) TRAILER. THE CONTACT STATED THAT THE FRONT AXLE AND FRONT PASSENGER SIDE MIDDLE WHEEL FRACTURED DUE TO DEFECTIVE WELDING. THE WELDING FAILED TO SECURE THE FRONT PASSENGER SIDE MIDDLE WHEEL TO THE AXLE, WHICH CAUSED THE WHEEL AND AXLE TO FRACTURE. THE MANUFACTURER WAS NOTIFIED. THE AXLE AND WHEEL WERE NOT REPLACED. THERE WAS NO FAILURE MILEAGE TO REPORT.
May 1, 2017
Visibility/wiper
I HAVE COMPLIED WITH SAFETY RECALL 15V-530, SAFETY ADVISORY RC000103. THE PROBLEM REMAINS, NO CHANGE, I CANNOT DEFROST THE WINDSHIELD. THE ONLY SIGNIFICANT AIR FLOW IS TO THE FLOOR REGARDLESS OF THE AIR FLOW CONTROL SETTING. AS STATED IN THE RECALL, THE VEHICLE WAS EQUIPPED WITH A DEFECTIVE AIR FLOW CONTROL UNIT WHICH DOES NOT PERMIT AIR FLOW TO THE WINDSHIELD DEFROSTER VENTS. TMC'S "FIX" IS TO PREVENT THE SPIKE WHICH DISABLES THE DEFECTIVE CONTROL UNIT, HOWEVER, THE DEFECTIVE UNIT REMAINS. IN MY CASE, THE UNIT IS ALREADY LOCKED AND I CANNOT DEFROST THE WINDSHIELD. THE RECALL SHOULD INCLUDE REPLACING THE DEFECTIVE PART. THE CURRENT REMEDY HAS NO IMPACT ON VEHICLES WHOSE DEFECTIVE AIR FLOW…
May 20, 2016 · 7,040 miles
Visibility
TL* THE CONTACT OWNS A 2016 THOR AXIS. WHILE TRAVELING DURING INCLEMENT WEATHER CONDITIONS, THE WINDOWS HAD EXCESSIVE FOG AND THE DEFROSTER FAILED. THE CONTACT EXPERIENCED POOR VISIBILITY DUE TO THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V530000 (VISIBILITY). THE CONTACT HAD BEEN WAITING FOR THE PART TO SCHEDULE THE RECALL REPAIR APPOINTMENT FOR LONGER THAN TWO WEEKS. THE MANUFACTURER WAS UNABLE TO PROVIDE A DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Aug 21, 2015 · 1,500 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

Trimark 060-1650 Door Latch FailuresClosed
On November 23, 2020, the Office of Defects Investigation (ODI) opened PE20021 to investigate allegations of inoperative Trimark THP 060-1650 door lock/latches originally equipped on model years (MY) 2015-2017 Class A and Class C motorhomes.ODI received forty-six Vehicle Ownerâs Questionnaires (VOQs) describing consumers being locked in or out of their vehicles.The door latch, containing a die-cast zinc plunger, was produced by Equality during calendar years 2014-2016. The die-cast may become porous and brittle over time and can break without warning, causing the vehicle owner to be unable to open the recreational vehicle door equipped with the latch.If the motorhome does not have any other doors such as some Class A models, occupants could be trapped inside, needing to climb out using the emergency exits. If locked out, owners would be unable to easily get in and retrieve children…
PE20021 · opened Nov 23, 2020 · closed Dec 13, 2024