Model year record

2018 Thor Motor Coach Chateau recalls & problems

The 2018 Thor Motor Coach Chateau has 5 safety recalls and 5 owner complaints on file with NHTSA. The most-reported problem area is unknown or other (3 complaints).

Recalls5safety recalls

Complaints5filed by owners

Crashes · fires0 · 2reported in complaints

Injuries · deaths2 · 0reported in complaints

Safety recalls

VisibilityMar 27, 2019

Rearview mirrors/devices › Interior

Recall 19V240000110 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2018 Thor Chateau and Four Winds motorhomes and 2019-2020 Magnitude and Omni motorhomes. The backup camera displays may revert back to the factory default settings which may cause the camera image to be reversed.
Risk: If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash.
Fix: TMC will notify owners, and dealers will install a harness to install that will prevent the image from inverting, free of charge. The recall began April 30, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000168.

Components: Visibility › Rearview mirrors/devices › Interior; Visibility › Rearview mirrors/devices

EquipmentOct 19, 2018

Recreational vehicle/trailer › Lpg systems › Lines and fittings

Recall 18V7410001,384 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Four Winds, Chateau, and Freedom Elite vehicles. The liquid propane (LP) hose may not have adequate space between the floor and the metal plate on the refrigerator, causing damage to the hose and possibly creating a propane leak.
Risk: A propane leak can increase the risk of a fire.
Fix: TMC will notify owners, and dealers will remove a portion of the refrigerator base plate to provide additional clearance for the LP hose, free of charge. The recall began December 11, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000162.

EquipmentNov 22, 2017

Equipment

Recall 17V758000110,400 vehicles

Problem: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

EquipmentOct 9, 2017

Other › Labels

Recall 17V634000507 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Risk: If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
Fix: TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.

EquipmentAug 24, 2017

Recreational vehicle/trailer › Lpg systems › Lines and fittings

Recall 17V522000860 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2018 Four Winds, Chateau and Freedom Elite recreational vehicles. The liquid propane (LP) hose may sag and become pinched between the frame and the leaf spring u-bolts, potentially damaging the hose and causing a propane leak.
Risk: A propane fuel leak may increase the risk of a fire.
Fix: TMC will notify owners, and dealers will inspect the LP hose routing and install additional P-clamps or relocate the P-clamps to properly secure the hose, free of charge. The recall began on October 13, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000144.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Fires	Injuries	Typical mileage*
Unknown or other	3	2	2	12,400 mi
Electrical system	2	1	2	—
Fuel/propulsion system	1	0	0	—
Equipment	1	0	0	—
StructureBody	1	0	0	—
Engine	1	1	2	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Electrical systemFire2 injuries
The contact owned a 2018 Thor Chateau. The contact stated that while her husband was driving at 45 MPH, he saw another vehicle encroaching into his lane head-on from the opposite lane. As her husband began to veer the camper to the right side of the roadway, the other vehicle sideswiped the driverâs side of the camper and the inside of the camper immediately caught on fire. The fire quickly spread throughout the camper as her husband lost complete control of the vehicle. The contact's husband was forced to exit the vehicle through the passengerâs side window. Her husbandâs jacket caught on fire and he was forced to roll in the snow to put out the flames. Her husband was taken to the…
Jan 3, 2022 · 12,400 miles
Unknown or otherFire
ON AUGUST 12, 2020, I WAS DRIVING HWY 330 TO BIG BEAR LAKE, CA, WHEN A SMALL FIRE OCCURRED IN MY 2018 THOR CHATEAU. MY WIFE AND I FIRST NOTICED THE SMELL OF BURNING PLASTIC. SHE INVESTIGATED THE INTERIOR OF THE RV WHILE I SEARCHED FOR A SAFE TURN-OUT OFF THE HIGHWAY. SHE EVENTUALLY SAW SMOKE FLOWING FROM THE REAR OF THE RV. WITHIN FOUR MINUTES WE WERE OFF THE HIGHWAY AND DISCOVERED SMOKE COMING FROM A PASSENGER-SIDE COMPARTMENT DIRECTLY ABOVE THE EXHAUST EXIT PIPE. UPON OPENING THE COMPARTMENT IT BECAME APPARENT THAT THE EXHAUST EXIT PIPE HAD MELTED THE PLASTIC STORAGE COMPARTMENT AND WAS ALSO BURNING THE CONTENTS OF THE COMPARTMENT. I QUICKLY REMOVED THE REMAINING CONTENTS AND WAS PREPARED…
Aug 12, 2020 · 24,500 miles
Structure › Body
TL* THE CONTACT OWNS A 2018 THOR CHATEAU RV. THE CONTACT STATED THAT THE RV WAS PLACED IN STORAGE FOR THREE MONTHS. THE CONTACT STATED THAT THE PROPANE TANK LEAKED PROPANE FUEL. THE RV WAS TAKEN TO GANDER RV AND OUTDOORS OF BARTOW LOCATED AT 203 BARTOW 7400 STATE RD 60 EAST, BARTOW, FL 33830 TO BE DIAGNOSED. THE CONTACT STATED THAT THE PROPANE LINES WERE SEVERED BY THE REAR SPRING STRAP HANGERS. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.*DT*JB
Jun 9, 2020 · 4,000 miles
Unknown or other
PROPANE GAS HOLES WERE CRASHED THE BODY FRAME. CAUSING PROPANE GAS TO EMPTY. *TR
May 10, 2020 · 9,000 miles
Electrical system
TL* THE CONTACT OWNS A 2018 THOR CHATEAU. THE CONTACT STATED THAT THERE WAS AN INTERNAL MALFUNCTION REGARDING THE HIGH POWER ELECTRIC FUNCTIONS RUNNING THROUGH THE VEHICLE. UPON FURTHER INSPECTION UNDER THE REAR OF THE MOBILE HOME, THE CONTACT NOTICED THAT THERE WAS A MAIN POWER WIRE THAT WAS NOT FLOWING CORRECTLY. THE CONTACT STATED THAT THE INVERTER, POWER GENERATOR, AND FUEL SYSTEM MAY BE AFFECTED BY THE WIRE AND WAS UNCERTAIN IF THE MOBILE HOME SHOULD BE DRIVEN. THE MOBILE HOME WAS NOT INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.
Nov 18, 2018 · 1,600 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.