Model year record

2015 Thor Motor Coach Citation recalls & problems

The 2015 Thor Motor Coach Citation has 3 safety recalls and 2 owner complaints on file with NHTSA. The most-reported problem area is structure (1 complaint).

Recalls3safety recalls

Complaints2filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

EquipmentOct 8, 2019

Other › Labels

Recall 19V714000101 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
Risk: An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
Fix: TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.

EquipmentNov 10, 2015

Recreational vehicle/trailer

Recall 15V74500012,656 vehiclesopened after NHTSA action (ODI)

Problem: Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Risk: Unstable entry and exit steps increase the risk of injury.
Fix: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.

StructureMar 31, 2015

Body › Roof and pillars

Recall 15V191000197 vehicles

Problem: Thor Motor Coach (Thor) is recalling certain model year 2015 Siesta and Citation motorhomes manufactured from September 26, 2014, through February 27, 2015, and built on a Mercedes-Benz Sprinter chassis. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal crash, may have been installed incorrectly.
Risk: If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal crash, a greater force may be necessary to open the doors, increasing the risk of injury.
Fix: Mercedes-Benz will notify owners on behalf of Thor, and dealers will inspect and, if necessary, correct the installation of the abutting wedge, free of charge. The recall began on March 23, 2015. Owners may contact Thor customer service at 1-877-500-1020 or owners may contact Sprinter Customer Service at 1-877-762-8267.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
StructureBody	1	0	0	0	—
Electrical system	1	0	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Electrical system
DISCOVERED TODAY THAT THE MAIN SHORE ELECTRIC BREAKER NEUTRAL WAS LOOSE. FROM MY EXAMINATION THE NEUTRAL BUS SCREW WAS STRIPPED AND THE WIRE WAS LOOSE WITHIN THE BUS. THIS APPEARS TO BE FROM ORIGINAL MANUFACTURE SINCE THE FASTENING SCREW WOULD NOT LOOSEN OR TIGHTEN BUT WAS FIRMLY STUCK IN THE BUS. I FOUND THIS WHEN TROUBLE SHOOTING THE LOSS OF SHORE POWER AND THE NEUTRAL WIRE CAUSE A LARGE SPARK WHEN IT MADE CONTACT WITH THE BUS. AS SEEN IN THE PICTURE THE NEUTRAL WIRE IS BURNED FROM POSSIBLE FROM PREVIOUS SPARKING. THIS COULD BE A SIGNIFICANT FIRE HAZARD FORM THE SPARKING. I WANTED TO JUST SEND THIS TO THE MANUFACTURER BUT THEIR WEB SITE DOESN'T HAVE E-MAIL CONTACTS AND DOESN'T ALLOW…
Mar 16, 2017 · 15,000 miles
Structure › Body
THE ACCESS PANEL TO THE ATWOOD FURNACE HAS THE VENTS REVERSED SO IT ALLOWS RAIN AND OTHER DEBRIS TO FALL ON TO THE ELECTRICAL COMPONENTS OF THE FURNACE CAUSING THE SYSTEM TO SHORT OUT. PROPANE IS THE FUEL SOURCE FOR THE HEATER AND COULD LEAD TO FIRE AND POSSIBLE EXPLOSION. THIS PROBLEM EXISTS ON MANY THOR PRODUCTS INCLUDING THE SIESTA, AXIS, ACE AND VEGAS AND POSSIBLY ANY MODEL USING THE ATWOOD FURNACE.
Jun 1, 2015

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.