Model year record

2021 Thor Motor Coach Delano recalls & problems

The 2021 Thor Motor Coach Delano has 1 safety recall and 2 owner complaints on file with NHTSA. The most-reported problem area is unknown or other (1 complaint).

Recalls1safety recalls

Complaints2filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

SeatsJul 29, 2020

Seats

Recall 20V444000463 vehicles

Problem: Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Fix: Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.

Components: Seats; Air bags; Electrical system › Wiring

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Typical mileage*
Unknown or other	1	—
Lane departureLane keep › Steering assist	1	—
Forward collision avoidanceAutomatic emergency braking	1	—
CommunicationAuto crash notification	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Lane departure › Lane keep › Steering assist
THE GPS SHOWS VEHICLE 124 MILES FROM ACTUAL. CONDITIONS ARE DIFFERENT FROM ACTUAL AT GPS LOCATION. WHEN DRIVING ON X-WAY VEHICLE SHOWS SPEED DIFFERENT FROM ACTUAL AND RANDOMLY APPLIES BRAKES. ALSO RANDOMLY GRABS STEERING AND PULLS TO RIGHT LIKE LANE DEPARTURE ACTION. THESE ACTIONS OCCUR DURING WORK ZONES ALSO AND COULD CAUSE AN ACCIDENT.
Jun 29, 2021
Unknown or other
2021 Thor Delano Model RW. Consumer stated that while driving the windows vibrate swiftly opens and closes slightly. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE OF THE FAILURE WHO REPLACED THE WINDOW CRANK MECHANISM. THE FAILURE PERSISTED.
May 27, 2021

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.