Model year record

2018 Thor Motor Coach Freedom Elite recalls & problems

The 2018 Thor Motor Coach Freedom Elite has 3 safety recalls and 3 owner complaints on file with NHTSA. The most-reported problem area is structure (2 complaints).

Recalls3safety recalls

Complaints3filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

EquipmentOct 19, 2018

Recreational vehicle/trailer › Lpg systems › Lines and fittings

Recall 18V7410001,384 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Four Winds, Chateau, and Freedom Elite vehicles. The liquid propane (LP) hose may not have adequate space between the floor and the metal plate on the refrigerator, causing damage to the hose and possibly creating a propane leak.
Risk: A propane leak can increase the risk of a fire.
Fix: TMC will notify owners, and dealers will remove a portion of the refrigerator base plate to provide additional clearance for the LP hose, free of charge. The recall began December 11, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000162.

EquipmentNov 22, 2017

Equipment

Recall 17V758000110,400 vehicles

Problem: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

EquipmentAug 24, 2017

Recreational vehicle/trailer › Lpg systems › Lines and fittings

Recall 17V522000860 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2018 Four Winds, Chateau and Freedom Elite recreational vehicles. The liquid propane (LP) hose may sag and become pinched between the frame and the leaf spring u-bolts, potentially damaging the hose and causing a propane leak.
Risk: A propane fuel leak may increase the risk of a fire.
Fix: TMC will notify owners, and dealers will inspect the LP hose routing and install additional P-clamps or relocate the P-clamps to properly secure the hose, free of charge. The recall began on October 13, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000144.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
StructureBody	2	0	0	0	—
Electrical system	1	0	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Structure › Body
IN DECEMBER 2020 WE HAD JUST RETURNED FROM A 2 WEEK TRIP WHEN I NOTICED EXTENSIVE WATER DAMAGE UNDER THE MATTRESS OF THE REAR BED. UPON FURTHER INSPECTION, I PULLED THE MATTRESS BACK AND THERE WAS A INCH GAP BETWEEN THE BACK EXTERIOR WALL AND THE BED FRAME. THE GAP WAS COMPLETELY THROUGH TO THE GROUND BELOW. SO WE TOOK THE UNIT THE THE LOCAL CAMPING WORLD FOR REPAIR (ASSUMING IT WOULD BE UNDER THE EXTENDED WARRANTY WE PURCHASED) AND IT WAS FOUND THE THE UNIT WAS NEVER PROPERLY SECURED TO THE FRAME AND FASTENING POINTS. THE ENTIRE UNIT HAD SLID BACK OFF THE FRAME MORE THAN 1 INCH. THIS SHIFTING HAS LEFT SEVERAL GAP ALLOWING WATER TO NOT ONLY ENTER THE BACK BED AREA BUT THE ENTIRE BUNK ABOVE…
Dec 31, 2020
Structure › Body
TL* THE CONTACT OWNS A 2018 THOR FREEDOM ELITE 29 FE. THE CONTACT STATED THAT WHEN THE SLIDER WAS OUT, THE GAS OR HEATER FAILED TO WORK. NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SLIDER NEEDED TO BE REPLACED AS WELL AS THE GAS LINE. THE DEALER CAMPING WORLD OF NEW JERSEY (1359 RIVER AVE, LAKEWOOD, NJ 08701 (866)-953-0486) WAS CONTACTED FOR A 2ND DIAGNOSIS TEST TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE REOCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS UNDER THE VIN. THE FAILURE MILEAGE WAS 4,630. *DT VIN IS INVALID.*JB
May 1, 2019 · 4,630 miles
Electrical system
WHILE TRAVELING IN OUR NEW THOR MOTORHOME AT 60 MPH THE BEDROOM SLIDEOUT FULLY EXTENDED ITSELF. WE STOPPED ON THE SHOULDER OF THE TWO-LANE HIGHWAY AND RETRACTED THE SLIDE OUT WITH THE BEDROOM TOGGLE SWITCH AND THEN TURNED OFF POWER TO SLIDE OUT. STOPPED AT GAS STATION AND SLIDE OUT AGAIN EXTENDED ITSELF AND WOULD NOT RETRACT. CALLED ROADSIDE ASSISTANCE WHO ARRIVED AND DIAGNOSED A BAD SLIDE OUT TOGGLE SWITCH AND REMOVED THE SWITCH. NEXT GAS STOP, SLIDE OUT AGAIN EXTENDED ITSELF AND HIT GAS PUMP (PHOTO ATTACHED). OUR NEW MOTOR HOME WAS RETURNED TO CAMPING WORLD WHO DIAGNOSED THE PROBLEM AND REPLACED THE 'BAD' TOGGLE SWITCH. I DISAGREED WITH THEIR DIAGNOSIS - THE INGITION INTERLOCK SHOULD KILL…
Jul 12, 2018 · 6,700 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.