Model year record

2018 Thor Motor Coach Quantum recalls & problems

The 2018 Thor Motor Coach Quantum has 2 safety recalls and 1 owner complaint on file with NHTSA. The most-reported problem area is visibility/wiper (1 complaint).

Recalls2safety recalls

Complaints1filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths1 · 0reported in complaints

Safety recalls

Exterior lightingMar 20, 2019

Exterior lighting

Recall 19V21500097 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2018-2019 Quantum RW28 motorhomes. The vehicles may be missing the mid-ship marker lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Without mid-ship marker lights, other drivers may underestimate the length of the vehicle, increasing the risk of crash.
Fix: TMC will notify owners, and dealers will inspect and install mid-ship marker lights, as needed, free of charge. The recall began on April 25, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000167.

EquipmentNov 22, 2017

Equipment

Recall 17V758000110,400 vehicles

Problem: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Visibility/wiper	1	0	0	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Visibility/wiper1 injury
SUMMARY: WHERE DO I START, EXCEPT EVERYONE IS SAFE. DRIVING TO DISNEY WITH THE FAMILY FOR CHRISTMAS (DAUGHTER JOINING US FROM COLLEGE) AND WE SUDDENLY HEAR A LOUD BANG FROM THE CAB; THE STARLIGHT WINDOW BLEW OUT/ OFF. WE WERE THE ONLY ONES ON THE ROAD (DOING ABOUT 50 MPH) AND NOTHING HIT US, LOOKS LIKE THE GLUE/SEAL JUST GAVE WAY! THE OTHER THING I WAS SURPRISED THERE WERE SHARP GLASS SHARDS IN THE CAMPER AND THE GLASS DID NOT SHATTER INTO SMALL SQUARES ONE TYPICALLY SEES WITH SAFETY GLASS. HONESTLY, IT COULD HAVE BEEN WORSE IF THE GLASS PANEL WOULD HAVE BLOWN INWARD IT WOULD HAVE HIT ONE OF MY DAUGHTERS; AS IT IS, THEY WERE HIT WITH SMALL SHARDS OF GLASS.*DT*DT*JB
Dec 23, 2019 · 6,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.