Model year record

2021 Thor Motor Coach Rize recalls & problems

The 2021 Thor Motor Coach Rize has 3 safety recalls and 4 owner complaints on file with NHTSA. The most-reported problem area is equipment (4 complaints).

Recalls3safety recalls

Complaints4filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

EquipmentNov 10, 2023

Electrical › Accessory generator › Solar panel

Recall 23V7590002,295 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.
Risk: A detached solar panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the lower bracket, free of charge. Owner notification letters were mailed January 9, 2024. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000298.

Fuel system, gasolineApr 21, 2023

Delivery › Hoses, lines/piping, and fittings

Recall 23V2850002,919 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Risk: A gas leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.

EquipmentFeb 10, 2023

Recreational vehicle/trailer

Recall 23V0680001,557 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.
Risk: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Fix: Dealers will install an additional ignition cutoff wire harness at the BT12 module, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000289.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
EquipmentRecreational vehicle/trailer	4	0	0	0	—
Unknown or other	2	0	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Unknown or other
The solar panel mounted by Thor on top of the van detached and flew off while I was driving on the highway and encountered cross wind. From what was left on the solar panel bracket, it looks like there were cracks in the metal around where the bolts were attached for a long time. The solar panel brackets were very loose and floppy allowing the panel to move while the vehicle was in motion or under high wind.
Apr 23, 2023
Equipment › Recreational vehicle/trailer
While driving my Thor RIZE with the powered Carefree Awning, after a hard turn, the awning randomly partially deploys several times, then return to closed position. I have now added a mirror to allow me to see the awning while driving. A few times after the battery disconnect have been re-engaged after being off for a few days, the first hard turn will have a better chance to result in the awning deploying, however it has not been consistent enough to demonstrate the action to the service department, so no action have been taken by them in the last two years.
Jun 4, 2022
Equipment › Recreational vehicle/trailer
On several occasions the carefree electric awning would extend while driving. I had to pull the power fuse.
Nov 10, 2022
Unknown or other
This is a Thor Motor company RV Build The added solar panel is improperly installed . The blots used are pulling through the frame and will break free from wind while on the highway.
Oct 1, 2022

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.