Model year record

2023 Thor Motor Coach Sanctuary recalls & problems

The 2023 Thor Motor Coach Sanctuary has 2 safety recalls and 2 owner complaints on file with NHTSA. The most-reported problem area is electrical system (3 complaints).

Recalls2safety recalls

Complaints2filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

StructureNov 17, 2025

Critical fasteners

Recall 25V7910004,763 vehiclesopened after NHTSA action (ODI)

Problem: Thor Motor Coach (TMC) is recalling certain 2023-2024 Twist, Dazzle, 2023 Tranquility, Sanctuary, 2022-2024 Tellaro, Sequence, and 2024 Freedom Elite Van recreational vehicles. The solar panel mounting brackets may become loose or break allowing the solar panel to detach.
Risk: A detached solar can become a road hazard for other vehicles, increasing the risk of a crash.
Fix: Dealers will inspect and install missing washers, as necessary, free of charge. Owner notification letters were mailed January 12, 2026. Another notice will be sent once the remedy becomes available. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000336.

Components: Structure › Critical fasteners; Equipment › Electrical › Accessory generator › Solar panel

EquipmentJun 27, 2023

Mechanical › Carrier/rack

Recall 23V447000213 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2022-2024 Tranquility and 2022-2023 Sanctuary motorhomes. The R-bike rack arms may fracture and detach.
Risk: A bike rack that detaches from the vehicle increases the risk of a crash.
Fix: Dealers will replace the defective components of the bike rack, free of charge. Owner notification letters are expected to be mailed August 26, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000297.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Electrical systemAlternator/generator/regulator	3	0	0	0	—
EquipmentRecreational vehicle/trailer	2	0	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Electrical system
The secondary alternator (Balmar model XTMS 170 K6) overheated and failed. An RV Mechanic and a licensed professional engineer is saying luckily there was no fire. After some research, this seems to be a common issues with these Balmar alternators. The same alternator is installed on certain Winnebago RVs (Revel and Ekko) and they have issued various bulletins (23V-663) noting that the secondary Balmar alternator setup could experience severe thermal runaway. If left unaddressed, the extreme heat poses a severe fire risk. Thor has explained that because Winnebago is a larger company that Balmar has stepped up for their demands on a recall but Thor hasn't been able to get Balmar to issue a…
Sep 15, 2026
Electrical system
Thor company of Indiana is the after market uplifter of a Ford Transit 2022. The Sancuary is teh model. The red power wire that connects from the secodnary altrnator in the enginne area runs along the inside f the front right tire to the chassi house battery in the back o the VAN. The power wire is incorrectly routed and the tire rubs up againsit it and rubs against the wire casuing damage and saftey issue. All of the 2023 models appear t be involved from a small sampling of owners on a facebook THOR sancuary owners forum. Thor refuses to issue a recall and refuses to facilitate the wire being replaced. They instead try to get you to take the van to the dealership and have it spliced…
Nov 6, 2023

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.