*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Structure
The contact owns a 2021 Ram Promaster 1500. The contact stated that while driving 5 MPH, the awning unexpectedly opened and extended. The contact cut and removed the awning.
Sep 30, 2026Fuel system, gasoline › Delivery
This is a Thor Scope RV built on the Promaster 1500 platform. The incident involves the Onan gasoline powered generator, which is directly connected to the fuel tank. Next to the generator in the fuel line, there is a small white inline fuel filter connected by the fuel hose going over a nipple on the filter and reinforced by a hose clamp. In my case, the hose clamp was not installed sufficiently over the nipple (far enough back on the fuel hose that it did not completely engage the nipple), and presumably from vibration associated with the generator operation and driving, the hose fully detached from the nipple and spilled fuel in an uncontrolled manner until I smelled/noticed it coming…
Mar 15, 2025Seats
Rear passenger seat/couch, had passengers in back, hit bump and had to breakâ¦couch came apart as it was held together by two wood screws, once it came apart, seatbelts became useless as they became loose. Metal that holds them is cut in half and in a crash, passengers would go forward into driver.
Apr 4, 2024Unknown or other
Rear exit door on driver side will not open. THOR has placed a cabinet on the side that blocks the emergency exit in case of a kitchen fire. Manufacturer should have reversed the cabinetry or made it where both doors open in case of emergency.
Apr 5, 2024Unknown or other
I bought this THOR Scope with a recall on the awning. I reported to you that the fuel leaked from line to generator. I also reported all lines, propane/fuel/electrical touching everything sharp. THOR has tried to fix my awning recall 3 times in less than one year. Each time they say theyâve fixed it, it comes out going down the road. I have to pull the fuse. So does EVERYONE who has bought these. Read the forums. THOR will not provide me a copy of paperwork of what theyâve done. They fly someone in to work on it at a dealer, but wonât say what theyâve done. No record. This RV has so many electrical issues, safety issues that are being ignored. The water filter behind a cabinet has…
Mar 1, 2023Unknown or other
While traveling on the highway, the solar panel situated atop the van flew off as a result of strong winds. Fortunately, there were no injuries, but this issue poses a significant risk of severe harm or even fatalities. The solar panel remains unaccounted for. It is noteworthy that other owners of the same vehicle have reported similar problems. I am in contact with a representative of the manufacturer, Thor, but an inspection has not been conducted yet. There were no warning indicators or messages to notify me that the solar panel had detached; instead, it was a passing motorist who alerted me to inspect my roof.
Oct 22, 2023Equipment
The contact owns a 2022 Thor Motor Coach Scope. The contact stated while driving approximately 35 MPH, the awning opened independently and then detached from the vehicle. The contact pulled over to attempt to reattach the awning but was unable to do so. The contact called the dealer however, the contact was unable to take the vehicle to the dealer. The vehicle had not been repaired. The contact found that the failure was related to NHTSA Campaign Number: 23V068000 (Equipment) however, the vehicle was not included. The contact was unsure if the manufacturer had been contacted. The approximate failure mileage was 10,000.
Mar 4, 2023 · 10,000 milesEquipment
The contact owns a 2022 Thor Motor Coach Scope constructed on a 2021 Ram Promaster 1500 Chassis. The contact stated that while the awning was closed, the awning extended unintentionally. Additionally, the awning made an abnormal sound. The contact related the failure to NHTSA Campaign Number: 23V068000 (Equipment). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,600.
Mar 18, 2023 · 102,600 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.