*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Seat belts
Date: [XXX] Time: Approximately [XXX] Location: Street in front of [XXX]. At approximately [XXX], my wife was seated and properly belted in the front passenger seat of our 2020 Audi A4. The vehicle was completely stationary and parked on the street, between a parked car in front of us and a garbage can behind us. There were no moving vehicles, pedestrians, impacts, or other apparent events occurring around the vehicle. Without warning, the passenger seatbelt suddenly and forcefully tightened across my wifeâs abdomen. We heard a distinct electrical/motor sound as it tightened. The force was significant enough to compress her abdomen and cause immediate pain and distress. My wife is [XXX].…
Oct 5, 2026Electrical system
My 2020 Audi A4 has an open safety recall campaign. Audi Corporate and my local dealership are formally refusing to perform the recall remedy unless I pay over $2,000 out-of-pocket to replace a broken J949 SOS Telematics Module. The manufacturer claims the module is separate from the recall, but its total failure physically blocks their diagnostic tools from applying the mandatory safety update. Conditioning a federal safety recall on a customer-paid repair violates recall compliance regulations, and has left my automatic emergency crash reporting and vehicle communication systems completely disabled.
Aug 7, 2026Electrical system
The contact owns a 2020 Audi A4. The contact stated that while driving at an undisclosed speed, the message SOS module no longer connected was displayed on the instrument panel, and the vehicle failed to shut off. The contact believed that the failure was a safety issue due to the loss of communication, including the hands-free features, mobile phone connectivity, and the regular safety features failing to operate as needed. The vehicle was taken to a dealer to be diagnosed, and it was determined that the communication module failure was the same as the SOS module failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.
Jan 1, 2025 · 54,000 milesCommunication › Manufacturer telematics
The contact owns a 2020 Audi A4. The contact stated that the emergency-call/communication system was inoperable. The vehicle was taken to the local dealer to be repaired under TSB: 91-20-29; however, the software update was unsuccessful due to the module. The dealer informed the contact that the module needed to be replaced. The vehicle was not repaired. The contact had not experienced a failure prior to the vehicle being taken to the dealer. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 26,000. The VIN was not available.
Jun 28, 2026 · 26,000 milesSeats
A metal bracket on the back left side of the driver seat snapped suddenly while driving straight and at a constant speed. Since this part is broken the seat is no longer connected to the track in that corner. The car is drivable for me because I am tall and sit with the seat at its lowest height setting. When turning or breaking quickly the seat moves, and it would obviously be a safety issue if I get into an accident. If the seat is adjusted higher it is not supported in that corner and it leans back. Yesterday I dropped it off at the dealer service center and they said it is the seat frame. I have not heard back from them yet. I am the first owner of this car, and it has not been in any…
Aug 16, 2025Suspension
Since I purchase my vehicle I have had to continuously replace my tires on the front. Going through my carfax acct I came across some recalls that showed up that I had no idea of the car may had which was prior to purchase from the dealers. I would think that these issues were fixed prior to reselling. I recently had to pull over on the freeway due to the tire making noises then realized that the tire wear was uneven again but this time shredded apart. I could feel metal poking out which the tires hadnât been on for long. The loss pressure warning light went off. I later found the missing tire that has came off wrapped around the rotor which the tire shop near me hadnât seen while…
Mar 3, 2026Electrical system
MMI module keeps resetting. This causes sudden lost of navigation display and sudden lost of backup camera when reset happens while backing up. Release version: MHI3_US_AUG45S_P3243 Software version: 3243
Jul 25, 2025Electrical system
Many times while driving the Audi MMI system which controls all radio/navigation/controls screen will completely shut off and reboot, leaving the screen blank and functionality gone. When researching online many others have reported the same issue, with Audi unable to provide a definitive cause or a fix for the issue. This is a safety issue as it could cause distraction while driving
Aug 1, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
