Car Record Book

2012 Audi A6 recalls & problems

The 2012 Audi A6 has 8 safety recalls and 60 owner complaints on file with NHTSA. The most-reported problem area is air bags (16 complaints).

Recalls8safety recalls
Complaints60filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints

Safety recalls

Air bags › Sensor › Occupant classification

NHTSA recall 18V370000 · Jun 4, 2018 · 139,249 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.

Risk: If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.

Fix: Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.

Engine and engine cooling › Cooling system

NHTSA recall 18V229000 · Apr 11, 2018 · 342,867 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

Risk: A blocked pump or a short-circuited pump can increase the risk of a fire.

Fix: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings

NHTSA recall 17V781000 · Dec 6, 2017 · 48,693 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.

Risk: A fuel leak in the presence of an ignition source, increases the risk of a fire.

Fix: Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.

Engine and engine cooling › Cooling system

NHTSA recall 17V002000 · Jan 3, 2017 · 342,867 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

Risk: If the coolant pump overheats, it can increase the risk of a fire.

Fix: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.

Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings

NHTSA recall 16V646000 · Sep 7, 2016 · 28,249 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.

Air bags › Sensor › Occupant classification

NHTSA recall 15V823000 · Dec 8, 2015 · 21,074 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013. In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and prevent the passenger-side air bags from deploying in a crash.

Risk: An air bag that does not deploy as intended increases the risk of occupant injury in a crash.

Fix: Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall began on February 5, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.

Fuel system, gasoline › Fuel injection system › Fuel rail

NHTSA recall 15V019000 · Jan 20, 2015 · 26,008 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.

Risk: A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.

Fix: Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.

Air bags › Side/window

NHTSA recall 11V580000 · Dec 6, 2011 · 317 vehicles

Problem: VOLKSWAGEN IS RECALLING CERTAIN MODEL 2012 AUDI A6 VEHICLES MANUFACTURED FROM APRIL 8, 2011, THROUGH MAY 26, 2011. DUE TO A PROBLEM IN THE STITCHING PROCESS OF THE CURTAIN AIR BAG, THE SEAM OF THE AIR BAG MAY NOT BE STITCHED PROPERLY.

Risk: IN THE EVENT OF A CRASH, THE HEAD CURTAIN AIR BAG MAY NOT DEPLOY AND WILL NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF AN INJURY.

Fix: VOLKSWAGEN WILL NOTIFY ALL OWNERS AND DEALERS WILL REPLACE THE LEFT AND/OR RIGHT CURTAIN AIR BAG FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2012 Audi A6 4 DR AWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2012 Audi A6 4 DR FWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

A6

28mpg combined
City / highway25 / 33 mpg
FuelPremium Gasoline

2 L · 4 cyl · Automatic (variable gear ratios) · Front-Wheel Drive · about $2,950/year to fuel

A6 quattro

22mpg combined
City / highway19 / 28 mpg
FuelPremium Gasoline

3 L · 6 cyl · Automatic (S8) · All-Wheel Drive · about $3,750/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Air bags
Sensor › Occupant classification
1600077,500 mi
Engine
1300084,950 mi
Electrical system
Alternator/generator/regulator; Starter assembly › Relay
1300070,705 mi
Fuel/propulsion system
900083,000 mi
Power train
800062,000 mi
Steering
6000124,000 mi
Service brakes
300048,000 mi
Engine and engine cooling
3000—
Electronic stability control (esc)
300062,000 mi
Structure
Body
2000—
Unknown or other
2000—
Forward collision avoidance
Automatic emergency braking; Adaptive cruise control
2000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.