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2024 Audi Q4 E-Tron recalls & problems

The 2024 Audi Q4 E-Tron has 4 safety recalls and 22 owner complaints on file with NHTSA. The most-reported problem area is electrical system (15 complaints).

Recalls4safety recalls
Complaints22filed by owners
Crashes · fires2 · 0reported in complaints
NHTSA overall5 ★crash-test stars
2024 Audi Q4 E-Tron in an NHTSA crash test
NHTSA crash test

Safety recalls

Electrical systemOct 21, 2026

Propulsion system › Traction battery

Recall 26V6980009,048 vehicles

Problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2024-2025 Q4 E-Tron and Q4 Sportback E-Tron vehicles. The high voltage battery may fail and cause a fire.
Risk
A vehicle fire increases the risk of injury.
Fix
Owners are advised to only charge their vehicles to a maximum of 80% capacity until the repair has been completed. The remedy is currently under development. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2026. Additional letters will be sent once the remedy is available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 93SK. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 23, 2026.
Electrical systemFeb 28, 2025

12v/24v/48v battery

Recall 25V12500013,769 vehicles

Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk
A loss of drive power increases the risk of a crash.
Fix
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

Components: Electrical system › 12v/24v/48v battery; Electrical system › Propulsion system › Dc/dc converter

Exterior lightingMay 22, 2024

Lighting control module › Software

Recall 24V36100017,797 vehicles

Problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
Fix
Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.
Electrical systemDec 13, 2023

Propulsion system › Charging › Cable/cord › Onboard

Recall 23V84200093,196 vehicles

Problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk
An overheated outlet or charging cable can increase the risk of a fire.
Fix
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2024 Audi Q4 e-tron SUV RWD

OverallNot Rated
Frontal crash★★★★★
Side crash★★★★★
RolloverNot Rated

Forward collision warning: Standard · Lane departure warning: Standard

2024 Audi Q4 e-tron SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk11.3%

Forward collision warning: Standard · Lane departure warning: Standard

2024 Audi Q4 E-Tron NHTSA side crash test
NHTSA side barrier crash test
2024 Audi Q4 E-Tron NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Electrical system15102200 mi
Forward collision avoidanceWarnings › External/pedestrian alert; Warnings3204—
Service brakes3000—
Steering2100—
Tires2000—
Unknown or other2000—
Power train2000—
Vehicle speed control1100—
Service brakes, hydraulic1100—
Back over prevention1000—
Air bags1000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.