Model year record
2024 Audi Q5 e recalls & problems
The 2024 Audi Q5 e has no safety recalls on file with NHTSA, and 14 owner complaints. The most-reported problem area is electrical system (8 complaints).
Safety recalls
No safety recalls have been filed for the 2024 Audi Q5 e.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Electrical system | 8 | — |
| Forward collision avoidanceAutomatic emergency braking; Warnings | 4 | — |
| Fuel/propulsion system | 3 | — |
| Service brakes | 2 | — |
| Lane departureLane keep › Steering assist; Warning | 2 | — |
| Unknown or other | 1 | — |
| Power train | 1 | — |
| Suspension | 1 | — |
| Engine | 1 | — |
| Vehicle speed control | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Service brakes1 injury
I purchased the car in October, 2023. The problem first happened in October, 2025 and not happened just once. The vehicle breaks unnecessarily and violently without any warning. Additionally the pre-sense collision indicator light displays when there is no apparent person, vehicle or object in the vicinity of the vehicle. The abrupt breaking is the most concerning since it has happened multiple times and at one point, I was in the middle of an intersection making a left turn into a shopping center on a busy street. There were cars coming in the distance but far enough away that it should not have stopped. Luckily they were far enough away that they could see me stopped because I could not…
- Electrical system
While normal driving the screen infotainment system or MMI turns off and takes a few minutes to come back up. When it comes back up it does not remember the user and asks for a PIN code. This is very disruptive as it happens while driving and is not safe to drive while it is rebooting It also happens randomly and there is no pattern to it , can happen once or twice or not happen for a given drive period
- Lane departure › Warning
The system continues to sound an alarm and flash a warning that lane departure and collision is malfunctioning. We took it to the dealership, they told us two things: it may be a software glitch but they couldnât recreate it and all systems are normal currently. We live 2.5 hours from the dealership and had to take the day off, rent a vehicle during the repair because no loaner was available. We started our return trip, the vehicle sounded the warning an additional three times yesterday and then again today 3 more times by lunch.
- Engine
My 2024 Audi Q5 plug-in hybrid (VIN [XXX] ) has twice lost accelerator response when transitioning from battery power to gasoline power. In both events, the warning message displayed was: âDrive system: malfunction! Please contact Service.â In both events, the accelerator stopped responding and normal operation was restored only after the vehicle was stopped and restarted. First incident: On 1/20/2025 at 4:12 PM. The battery level reached zero and the vehicle switched from battery power to gas. The warning message appeared and the accelerator stopped working. We had to leave the highway, stop the vehicle, and restart it before the accelerator worked again. I retained a screenshot of the…
- Suspension
4 weeks ago, I noted the front of the vehicle sitting lower than the rear. When it was started, a warning message indicated air suspension failure, then an attempt to correct. The front raised itself and the warning stopped. I took it to the dealer for a charging recall the next day and told them about it, but nothing was found. A month later, yesterday, the same thing occurred, and I took it to the dealer again today.
- Electrical system
The contact owns a 2024 Audi Q5 E. The contact received notification of NHTSA Campaign Number: 25V080000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer; however, parts were not yet available. In addition, the contact stated that the vehicle was taken to the same local dealer for an unknown warning message and an unknown warning light; however, the failure codes were cleared due to no failures being identified. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
- Fuel/propulsion system
In July 2025, I received Recall 93AA (24V988 / 25V080) regarding a defect in the high-voltage battery of my 2024 Audi Q5 Hybrid. The recall states there is a risk of thermal overload and possible fire. I brought the car to the authorized dealer on August 13, 2025, where my service advisor confirmed there was no available repair. I called again on October 14, 2025, and was told there is still no remedy. Audiâs instructions prohibit charging the vehicle until the recall is resolved, which completely disables the hybrid system. This has made the car partially unusable and unsafe to operate as intended. It has been over three months since the recall notice, and no timeline for a fix has been…
- Electrical system
Recall for battery potentially causing fires issued in July 2025 (25V080) and September 2025 (24V898 / 25V080) have not been resolved. No fix is currently available and no availability estimate has been provided. This delay and lack of fix availability are unacceptable. Furthermore, ability to use battery charger in July 2025 per manufacturer's recall letter has now been changed in the September 2025 recall letter to instruct owners not to charge the vehicle from external sources.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.