2012 BMW 5 Series recalls & problems

Recent owner complaints

• May 5, 2019 · 72,000 milesEngine
  I WAS DRIVING MY CAR ON A ROAD WHEN A WARNING LIGHT CAME ON. I PARKED THE CAR HOME, SINCE I WAS CLOSE TO HOME. THE SAME WEEK I TOOK THE CAR TO A BMW SPECIALIST BECAUSE THERE WAS A NOISE COMING FROM THE ENGINE. AFTER $467.00 SPENT ON LABOR, JUST TO TELL ME I NEED A NEW ENGINE. THIS CAR HAS 72K MILES. THIS IS A CAR THAT I ONLY DROVE ON WEEKENDS AND NOT EVERY WEEKEND. THE CAR IS NOW PARKED IN MY GARAGE BECAUSE TO REPAIR IT IT WILL COST ME $11K. I HAVE HEARD THIS COMPLAINT FROM SEVERAL BMW OWNERS. THE CAR STILL RUNS BUT THE NOISE WILL NO GO AWAY.
• Nov 1, 2018 · 40,000 milesEngine
  TL* THE CONTACT OWNS A 2012 BMW 5-SERIES. THE CONTACT STATED THAT THE VEHICLE EXCESSIVELY OVERHEATED WITHOUT WARNING. THE CONTACT CONSTANTLY HAD TO EXERCISE CAUTION IN THE EVENT THAT THE VEHICLE MAY HAVE REDUCED ENGINE POWER AND WAS UNCERTAIN IF THE FAILURE WOULD RESULT IN A FIRE. BMW GALLERY OF NORWOOD (918 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062, (888) 441-2338) WAS NOTIFIED OF THE FAILURE, BUT HAD NOT SPECIFIED IF THE FAILURE WAS RELATED TO ANY RECALL CAMPAIGNS OR TECHNICAL SERVICE BULLETINS. THE DEALER STATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE…
• Feb 28, 2018 · 98,000 milesUnknown or other
  I HAD AN ISSUE WITH THE TIMING CHAIN ON THIS VEHICLE. I DO BELIEVE THIS IS A SAFETY ISSUE. CAR FAILS WITH VERY LITTLE WARNING WHILE THE CAR IS BEING DRIVEN. IT IS NOT A QUESTION OF MAINTENANCE BUT OF A SPECIFIC MANUFACTURING FAULT. HOW WOULD ONE KNOW OF A DEFECT UNTIL SOMETHING GOES WRONG. THEN THE MANUFACTURER DOESN'T TAKE BLAME. MANUFACTURER KNEW ABOUT THE PROBLEM BUT DID NOT LET OWNERS KNOW ABOUT THE PROBLEM UNTIL SOMETHING HAPPENS WHILE DRIVING. BMW HAS SINCE REDESIGNED THE ENGINE BUT WHAT ABOUT THE EXISTING CARS WITH THE ISSUE?
• Jun 7, 2017Air bags
  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 5-SERIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V020000 (AIR BAGS) AND 17V138000 (POWER TRAIN). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE WITH THE DEALER, BMW OF COLUMBUS, GEORGIA, AND WAS INFORMED THAT PARTS WERE ORDERED FOR NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER, VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION…
• Aug 12, 2016 · 58,700 milesEngine
  I WAS DRIVING AT ABOUT 65 MPH ON A HIGHWAY UPHILL, ENGINE COMPLETELY STALLED, NO POWER, GOT A MESSAGE "DRIVE-TRAIN MALFUNCTION, NO MAXIMUM OUTPUT, DRIVE MODERATELY". I WAS SURROUNDED BY CARS/SEMI TRUCKS, VERY DANGEROUS SITUATION. MANAGED TO PULL OVER ON THE SHOULD. COULD NOT RESTART CAR, GOT A MESSAGE "AUTOMATIC START/STOP DEACTIVATED: ENGINE WILL NOT START AUTOMATICALLY. PRESS THE START/STOP BUTTON TO START THE ENGINE." ABOUT 30 MINS AFTER ENGINE STALLED, I FINALLY RESTARTED THE CAR. CONTINUED TO DRIVE ON THE HIGHWAY FOR ABOUT 10 MILES @ 60-65 MPH. AT A LOCAL STREET, AS I SLOWED DOWN TO APPROACH A TRAFFIC LIGHT, ENGINE STALLED AGAIN, NO POWER, CAR STOPPED IN THE MIDDLE OF ROAD, GOT THE TWO…
• Jul 7, 2014 · 47,000 milesVisibility/wiper
  MY WINDSHIELD WIPERS MOVE ON THEIR OWN, THEY TURN ON AND OFF AS THEY PLEASE. BROUGHT THE CAR IN TWICE SO FAR AND BMW SERVICE CANNOT FIND THE PROBLEM. *TR
• May 23, 2014 · 27,000 milesVisibility/wiper
  MY CAR WAS PARKED DURING A HAIL STORM. DURING THE STORM, THE BACK WINDSHIELD SHATTERED INTO A THOUSAND PIECES. THANK GOD NO ONE WAS IN THE VEHICLE AT THE TIME OF THE HAIL STORM! IT WAS MY UNDERSTANDING THAT THESE WINDSHIELDS ARE MADE OF SAFETY GLASS, THAT IS DESIGNED TO ABSORB ANY IMPACT, CRACK, AND STAY IN 1 PIECE. HOWEVER, QUITE THE OPPOSITE HAPPENED (I HAVE PICTURES), WHERE THE ENTIRE BACK GLASS BASICALLY EXPLODED AND GLASS PIECES WENT FLYING EVERYWHERE. THERE WERE EVEN PIECES OF GLASS ON THE FRONT FLOOR BOARD AND DASHBOARD. THIS MUST BE A DEFECT AND COULD HAVE BEEN A POTENTIAL LIFE THREATENING EVENT IF ANYONE HAPPENED TO BE IN THE VEHICLE DURING THIS STORM! *TR
• Jun 8, 2013 · 7,200 milesTires
  BMW 550XI, NORMAL DRIVING, TIRE PRESSURE INDICATOR CAME ON, CAR BECAME UNSTABLE. PARKED VEHICLE AND OBSERVED LARGE BUBBLE IN FRONT RIGHT TIRE SIDEWALL HAD SPLIT, CAUSING RAPID DEFLATION. NO ROAD HAZARDS WERE INVOLVED, MECHANIC STATES THAT THESE TIRES GET SIDEWALL BUBBLES ALL THE TIME. *TR

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

• PE13030 · opened Sep 6, 2013 · closed Oct 25, 2013 · led to recall 13V454000Loss of power assist braking
  In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the camshaft geometry that prevented the seal disk from blocking the oil port.BMW has not received any braking complaints related to loss of power assist after the design change was implemented in production.The owners of all affected vehicles will be contacted by mail and asked to take their vehicle to…