*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
1. Vanos Bolts recall. NHTSA Recall 23V-707. Cause the car the have a rough idle, check engine light, car to stall, and cut off in traffic all with seconds. Dealership says it was not the Vanos Bolts that cause the shutdown, but it is the DME and ICM. 2. The safety of myself and my 15 year old daughter was at risk, along with the drivers on the highway. The car stopped in traffic, and would not release out of park to go in neutral. 3. State Trooper came to call a tow truck, the car was inspected by BMW of Irondale. 4. No warning lamps, messages or other symptoms prior to the failure. The car was driving as normal, a sudden rough idle, light came on, and the car cut off in ongoing traffic,…
Oct 6, 2026Electrical system
I am filing a complaint regarding the recall work performed on my 2011 BMW 528i for the VANOS bolt safety recall. The recall notice stated the vehicle was unsafe to drive until repaired. I arranged towing to Jackie Cooper BMW in Edmond, Oklahoma because of this safety warning. The dealership performed the recall repair and released the vehicle back to me. Immediately after picking it up, the vehicle experienced a failure and became inoperable. The vehicle had to be towed again. This time, the dealership covered the towing cost and had the vehicle returned to my residence. Staff present at the time included a technician named Luke and the Service Drive Manager, Tayler Hawkins. Staff…
Nov 4, 2025Engine and engine cooling
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Oct 22, 2025Engine and engine cooling
The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact pulled over, and after several attempts, the vehicle restarted. The contact was able to restart the vehicle, and the message "Drivetrain Malfunction" was displayed. The contact stated that the failure started recently and had occurred several times. Additionally, the vehicle was vibrating intermittently and lost motive power. The contact stated that occasionally the vehicle failed to accelerate above 15 MPH. The contact smelled the odor of gasoline inside the vehicle. The contact stated that the check engine warning light…
Sep 2, 2025 · 80,000 milesEngine and engine cooling
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Recall Campaign Number: 23V707000 (ENGINE AND ENGINE COOLING), and the vehicle was taken to a local dealer for the recall repair. The contact stated that while driving 40 MPH, the message "Drive Train Malfunction - Drive Moderately" was displayed. The vehicle was towed to the same dealer to be diagnosed. The contact was informed that faulty spark plugs had caused damage to a cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 123,568.
Mar 19, 2025 · 123,568 milesPower train
It feels like someone is hitting me from behind when it downshifts from I believe 2nd into 1st gear. Its a hard down shift. I was told by a mechanic at Bavarian Auto in Bakersfield Ca. His name is Sal and he is the owner. I told him when I took my car in that I wanted the transmission fluid changed. He told me it's a lifetime transmission and it never had to be changed. Now I'm pretty sure I'm having a problem with my transmission because of it needing the oil changed.
Dec 15, 2024Electrical system › Starter assembly
The contact owns a 2011 BMW 528I. The contact stated that the vehicle was difficult to start. The vehicle was taken to the dealer and the starter was replaced; however, the failure recurred. The vehicle was taken to an independent mechanic where the starter was replaced; however, the failure persisted. The contact stated that while stopped at a traffic light, the vehicle shut off and failed to restart. The vehicle was towed to Pep Boys to be diagnosed. The vehicle was not diagnosed or repaired. Another dealer, BMW of Tallahassee (1485 Capital Cir NW, Tallahassee, FL 32303); was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA…
Feb 12, 2024 · 140,000 milesStructure › Body › Trunk lid
on February 1,2025 Pushed the trunk release at Autozone to take battery out of vehicle. And, trunk spring/release was so strong the trunk broke my back windshield again. This would be the second time I've had this happen. the first was on August9.2023. Ever since I've purchased the vehicle the trunk ring/release has been real strong. This really needs to be looked into!
Feb 1, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.