*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine and engine cooling
The contact owns a 2013 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The contact stated that due to an unrelated failure with the steering column, the vehicle was towed to a dealer for service. The contact stated that the tow truck driver disconnected the battery prior to the vehicle being towed to the dealer. The contact stated that after the recall repair, the vehicle was towed to an independent mechanic, and the steering column was repaired. The mechanic reconnected the battery, and a message was displayed on the instrument panel. The OBD-II scanner associated the failure with the water pump. The contact…
Jul 9, 2026Engine
I am submitting this report to notify the National Highway Traffic Safety Administration of a safetyârelated defect involving the BMW N20/N26 engine timing chain assembly. My vehicle experienced a sudden and complete engine failure at highway speed due to a timing chain malfunction. This failure occurred without warning and created an immediate safety hazard for my [XXX] son, who was driving at the time. Loss of engine power at speed eliminated the ability to accelerate, maintain speed, or safely maneuver, exposing him and surrounding motorists to significant risk. This issue is not an isolated incident. BMW has issued internal service bulletins acknowledging premature timing chain wear…
Jun 4, 2026Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2013 BMW 528XI. The vehicle was a dealer sale. The contact stated that while driving at an undisclosed speed, the messages "Drivetrain Malfunction - Drive Moderately" and "Contact the Service Center" were displayed. The vehicle was towed back to the dealer where it was purchased; however, the dealer refused to honor the warranty and refused to repair the vehicle. The vehicle was not repaired and remained with the dealer. Upon searching the vehicle history report on the State Police website, the contact discovered two mileage discrepancies with the vehicle. At the time of the purchase, the mileage was 117,217; however, the website indicated a mileage…
Mar 19, 2026 · 117,217 milesEngine
My 2013 BMW 528i was serviced under recall 24V-608 (Coolant Pump Electrical Connector / DME). After the recall was marked complete, the car developed several serious failures: Coolant Pump / Connector (Recall Item) â The dealer refused to replace the coolant pump even though the recall notice from the government includes both the pump and connector. Shortly after, the water pump failed completely, causing âHigh Temperatureâ warnings and putting me at risk of sudden overheating and breakdown on the road. DME (Engine Control Unit) â This was supposedly updated during the recall, but it failed to detect existing problems. Before the recall, I was never warned about issues with the…
Aug 27, 2025Exterior lighting
Both of my headlights had moisture. I replaced the driverside first because you could literally see water sitting in the headlamp. Then I replaced the passengerside a year later because it was doing the same thing that the driver side started doing. I have not had any accidents nor has there been any damage to the front of the car. It appears that this is a known problem. My adaptive part is still not working, but the headlights are working. I have replaced my timinig chain and I keep getting a drivetrain malfunction warning. I am not getting a real answer as to why this is occuring.
Mar 1, 2025Exterior lighting
the head lights are frequently burn out although there is no break in the light covers. It is unpredictable and unsafe especially because alot of my driving is at night.
Jun 14, 2025Engine and engine cooling
The contact owns a 2013 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
May 20, 2025Engine and engine cooling
The contact owns a 2013 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Apr 28, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
