Model year record

2019 BMW C 400 X recalls & problems

The 2019 BMW C 400 X has 2 safety recalls and 1 owner complaint on file with NHTSA. The most-reported problem area is service brakes (1 complaint).

Recalls2safety recalls

Complaints1filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

Vehicle speed controlFeb 13, 2020

Cables

Recall 20V083000416 vehicles

Problem: BMW of North America, LLC (BMW) is recalling certain 2019 C400X scooters. Water may collect in the throttle cable, which can freeze in cold temperatures, resulting in a stuck throttle.
Risk: If the throttle sticks open, there would be an increased risk of a crash.
Fix: BMW will replace the throttle cable with an improved version, free of charge. The recall began August 19, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Service brakes, hydraulicAug 14, 2019

Foundation components › Disc › Caliper

Recall 19V5930005,938 vehicles

Problem: BMW of North America, LLC (BMW) is recalling certain 2019 C 400 X, 2018-2020 G 310 GS, and 2017-2020 G 310 R scooters and motorcycles. The front and rear brake caliper pistons may corrode, possibly causing the piston to stick or drag in the caliper bore.
Risk: A sticking or dragging brake could affect braking performance, increasing the risk of a crash.
Fix: BMW will notify owners, and dealers will replace the front and rear brake calipers, free of charge. The recall began March 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Service brakes	1	0	0	0	—
Vehicle speed control	1	0	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Service brakes
SCOOTER PURCHASED ON MAY 28, 2019 AND SERVICED ON AUGUST 27, 2019 DEALERSHIP INFORMED SON THAT THERE WAS A RECALL ON BRAKE CALIPERS AND NO REMEDY. RECALL NOTICE WAS RECEIVED ON OCTOBER 18, 2019. SCOOTER HAS NOT BEEN DRIVEN SINCE END OF AUGUST 2019. A REMEDY FOR THE BRAKE CALIPER IS SUPPOSEDLY NOW AVAILABLE AND NOW ANOTHER RECALL HAS BEEN RECEIVED FOR THE THROTTLE. MY SON CONTINUES TO PAY ON THE LOAN AND HAS ONLY HAD LESS THAN THREE MONTHS OF USAGE ON A BRAND NEW SCOOTER. BOTH OF THESE PROBLEMS ARE SERIOUS THREATS TO LIFE AND COULD CAUSE SERIOUS HARM TO THE BODY. THE BRAKES MAKE A LOUD NOISE WHEN OPERATING THE SCOOTER WHICH IS WHY IT HAS BEEN SHUT DOWN.
Aug 28, 2019 · 780 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.