*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Fuel/propulsion system
THIS VEHICLE HAS HAD AN OPEN RECALL 18V-336 SINCE MAY OF 2018 . THE VEHICLE MANUFACTURER HAS YET TO PROVIDE A REMEDY TO CORRECT THIS DANGEROUS DEFECT IN THE VEHICLE. WHEN WILL A REMEDY BE PROVIDED? IT SEEM ALMOST A YEAR WOULD BE ENOUGH TIME TO FIX THIS DEFECT .
May 1, 2018Electrical system
LOST POWER STEERING AS CAR WAS DRIVING APPROX 50 MPH ON GARDEN STATE PARKWAY AT TOP OF BRIDGE OVER THE RARITAN RIVER. BATTERY WARNING CAME ON DASH, CAR LOST POWER AND THEN STOPPED. NO COLLISION OR INJURY. CAR WAS TOWED AND REPAIRED BY C&T TOWING AND AUTO REPAIR, RAHWAY NJ. DAMAGE OBSERVED WAS PARTIALLY MELTED IDLER PULLEY AND SHREDDED DRIVE BELT. REPAIR INCLUDED REPLACEMENT OF DRIVE BELT, A.C. STRETCH BELT, IDLER PULLEY, DRIVE BELT TENSIONER AND SERPENTINE TENSIONER.
Jun 30, 2018 · 122,440 milesEngine
REPAIRING THE TWIN-TURBO IN MY CAR AGAIN IN LESS THAN A YEAR. LAST YEAR THE HOSES WERE ALL REPLACED THIS YEAR THE DEALER SAYS ONE OF THE TWO TURBO UNITS IN THE VEHICLE NEEDS TO BE REPLACED (SMALLER ONE). THE CAR IS DOING THE SAME THING IT DID LAST YEAR LOSING POWER AND MAKING IT DANGEROUS TO DRIVE IN TRAFFIC. IF I AM AT A LIGHT, IT TAKES ABOUT HALF A BLOCK FOR IT TO ACCELERATE TO NORMAL SPEED. I ENDED UP HAVING THE CARE TOWED TO THE BMW DEALER BECAUSE IT WAS NOT SAFE TO DRIVE IN TRAFFIC. AFTER DOING SOME RESEARCH, THE TURBO HAS BEEN AN ONGOING PROBLEM IN THE X5D. THE CAR IS JUST UNDER 85,000 ORIGINAL MILES AND SINCE I PURCHASED TWO YEARS AGO, HAVE LOGGED LESS THAN 20,000 MILES. .
Dec 5, 2017 · 84,000 milesFuel system, gasoline
TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CRITZ BMW OF SAVANNAH, GEORGIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/11/17 *BF THE CONSUMER STATED THE FUEL THROTTLE ALSO…
Feb 22, 2016Air bags
TAKATA RECALL AS STATED IN THE NOTICE, "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER...FILE AN ONLINE COMPLAINT WITH NHTSA." THE RECALL IS COMING UP ON A ONE-YEAR ANNIVERSARY. ALTERNATIVE TRANSPORTATION IS NOT AVAILABLE, AND NOW HAVE A TEENAGE DRIVER WITH LEARNER'S PERMIT, INCREASING ODDS/RISK OF ACCIDENT. WHILE NOT "TECHNICALLY" IN THE FIRST ZONE PRIORITY, NORTH CAROLINA'S CLIMATE IS ONE OF HIGH TEMPERATURES AND HUMIDITY FOR A SIGNIFICANT PORTION OF THE YEAR, AND THE VEHICLE DOES SPEND TIME AT THE COAST. DEALER WAS CONTACT IMMEDIATELY UPON RECEIPT OF NOTICE IN FEBRUARY 2015, AND SEVERAL ADDITIONAL TIMES. DEALER RESPONSE IS…
Feb 5, 2016 · 85,000 milesFuel system, diesel
A KNOWN DEFECT OF AN ENGINE COMPARTMENT PARTITION/SEAL CAUSED OUTSIDE WATER TO ENTER THE ENGINE COMPARTMENT. THE WATER DRIPS AND ACCUMULATES OVER THE LAST FUEL INJECTORS, LEADING TO AN EVENTUAL SHORT. WHEN THE SHORT OCCURS, THE VEHICLE LOOSES ALL POWER. THE ENGINE SHUTS OFF PREVENTING ACCELERATION, POWER STEERING NO LONGER FUNCTIONAL, POWER BRAKES NO LONGER ASSISTED. THE SHORT OCCURRED WHILE DRIVING THROUGH AN INTERSECTION. THE CAR STALLED IN THE MIDDLE OF THE INTERSECTION AND NEEDED TO BE TOWED. FORTUNATELY, TRAFFIC WAS MINIMAL AND OTHER VEHICLES WERE ABLE TO SLOW DOWN AND DRIVE AROUND MY VEHICLE, PREVENTING A COLLISION. *TR
Dec 12, 2016 · 66,000 milesAir bags
I AM THE OWNER OF THE BMW X5 2010 WITH SPORT SEAT, I HARDLY SEAT ANY PASSENGER IN THERE, AND A COUPLE MONTHS AGO THE PASSENGER SEAT TRIGGER THE SCREEN TO SHOW MESSAGE OF RESTRAIN AIRBAG ERROR ON SCREEN, HOWEVER I THOUGH THIS HAVE SOMETHING TO DO WITH THE AIRBAG RECALL, I DIAGNOSE MY CAR WITH MY MECHANIC, THE CONCLUSION WAS THE "SEAT MAT SENSOR PASSENGER DEFECTIVE", THIS CAR AS YOUR RECALL AT THE BOTTON SHOWS THAT WAS A PREVIOUS RECALL WITH THIS TYPE OF SEAT "SPORT" SAME AS I HAVE, I CALL BMW, THEY SAID MY CAR IS NOT AFFECTED AND THEY CAN NOT HONOR THIS RECALL, I HOPE YOU GET MORE ISSUES SIMILAR SO YOUR AGENCY LOOKS INTO THIS. REPORT RECEIPT DATE: NOV 12, 2013 NHTSA CAMPAIGN NUMBER:…
May 4, 2016Air bags
TAKATA INFLATORS/AIR BAGS - EXCEPT FOR RECEIVING A COUPLE GENERIC LETTERS ABOUT THE RECALL ABSOLUTELY NOTHING SEEMS TO BE HAPPENING TO EXPEDIENTLY RESOLVE THE ISSUE. SEEMS LIKE LAWYERS HAVE DONE THE PAPERWORK TO COMPLY WITH RECALL BUT THE PROCESS IS IN STALL MODE NOW AND NOTHING IS BEING DONE? IT WOULD BE NICE IF THERE WAS SOME ACCOUNTABILITY TO MAKE SOME PROGRESS AND THE CONSUMERS ARE BEING INFORMED AND PROVIDED SOME ACTUAL PROOF THIS RECALL IS GOING TO BE FIXED WITHIN A REASONABLE TIMEFRAME. GIVEN THAT MOST CARS LAST 10 YEARS TYPICALLY BEFORE GETTING NEW ONE, HOW LONG IS IT REASONABLE TO WAIT? I CAN TELL YOU IF BMW DOES NOT TAKE ACTION AND RESPONSIBILITY TO FIX THIS RECALL SOON ... IT…
Sep 16, 2016 · 150,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.