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2020 Cadillac XT4 recalls & problems

The 2020 Cadillac XT4 has 5 safety recalls and 18 owner complaints on file with NHTSA. The most-reported problem area is unknown or other (5 complaints).

Recalls5safety recalls
Complaints18filed by owners
Crashes · fires0 · 1reported in complaints
Injuries · deaths0 · 0reported in complaints
2020 Cadillac XT4 in an NHTSA crash test
NHTSA crash test

Safety recalls

Back over preventionNov 23, 2022

Sensing system › Camera

Recall 22V86800010,199 vehicles

Problem
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
Risk
Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
Fix
Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
Seat beltsAug 20, 2021

Rear/other › Retractor

Recall 21V649000402 vehicles

Problem
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Risk
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Fix
Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Components: Seat belts › Rear/other › Retractor; Seat belts › Critical fasteners

TiresFeb 25, 2021

Tires

Recall 21V11500033,838 vehicles

Problem
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Fix
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Power trainOct 29, 2020

Automatic transmission

Recall 20V668000194,105 vehicles

Problem
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Fix
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Service brakesSep 24, 2020

Service brakes

Recall 20V5880003,677 vehicles

Problem
General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
Risk
If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Fix
GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2020 Cadillac XT4 SUV AWD

OverallNot Rated
Frontal crash★★★★★
Side crashNot Rated
Rollover★★★★★
Rollover risk15.4%

Forward collision warning: Standard · Lane departure warning: Optional

2020 Cadillac XT4 SUV FWD

OverallNot Rated
Frontal crash★★★★★
Side crashNot Rated
Rollover★★★★★
Rollover risk16.7%

Forward collision warning: Standard · Lane departure warning: Optional

2020 Cadillac XT4 NHTSA side crash test
NHTSA side barrier crash test
2020 Cadillac XT4 NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

XT4 FWD

26mpg combined
City / highway24 / 30 mpg
FuelPremium Gasoline

2 L · 4 cyl · Automatic (S9) · Front-Wheel Drive · about $3,150/year to fuel

XT4 AWD

24mpg combined
City / highway22 / 29 mpg
FuelPremium Gasoline

2 L · 4 cyl · Automatic (S9) · All-Wheel Drive · about $3,400/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Unknown or other5000—
Engine401056,400 mi
Forward collision avoidanceAutomatic emergency braking; Warnings4000—
Service brakes3000—
Suspension2000—
Service brakes, hydraulicFoundation components › Master cylinder2000—
Electrical system2000—
Steering1000—
Air bags1000—
Vehicle speed control1000—
Lane departureAssist1000—
TiresPressure monitoring and regulating systems1000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations