*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine
The contact owns a 2024 Cadillac XT5. The contact stated that while driving approximately 10 - 15 MPH and depressing the accelerator pedal, the vehicle failed to respond. There was an abnormal vibrating sound coming from the engine. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact to return the vehicle to the dealer for more diagnostic testing, and a case was opened. The failure mileage was 23,000.
Dec 15, 2025 · 23,000 milesUnknown or other
On 1/13/2026 while driving on the 91 freeway near Long Beach California we heard a load Pop sound and then felt some air and outside notice in the car . Pulled over shortly and saw a large hole in the rear sun window with cracked glass everywhere. . Made an appointment at Penske Cadillac and a few days later they are checking to see if itâs covered under warranty. Also filled a claim with AAA . There was absolutely no rock or debris involved.
Jan 13, 2026Power train
The contact owns a 2024 Cadillac XT5. The contact stated while driving approximately 55 MPH, the vehicle lost motive power with the RPM at 5,000. The contact stated that the check engine warning light was illuminated. The contact had slowed down for traffic and was able to stop the vehicle. The vehicle was turned off and restarted, and the vehicle operated normally. The contact stated that the failure reoccurred and became an intermittent failure. Additionally, the vehicle was jerking into gear. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be rebuilt. The vehicle was not repaired. The manufacturer was not informed…
Apr 26, 2024 · 2,500 milesPower train
The vehicle made a loud racing noise like a truck and wonât move forward. I was driving on a busy street. I pulled over and turned the vehicle off, then restarted several times The check transmission light finally came on. I called for a tow and it was taken to the dealership after several days, I was advised that some of the components to the transmission were put in the the vehicle incorrectly.
Jun 25, 2024Engine
Engine problem loss of power intermittently no reverse. They replaced clutch parts seals, piston, rings, plates, and plates. Had Vehicle for about 22 days. Driving home after repairs completed. Cluster display- instrument panel went out. Called Dealer and Cadillac assistance. Says there nothing they can do until Cadillac releases a fix. I believe vehicle is a safety risk for the second time with no remedy for instrument panel not functioning. Thank you Greg
May 29, 2024Power train
Vehicle was shifting erratically and drastically delayed in the lower gears. Additionally, the vehicle was lurching and bucking. I was advised it may be the ring gear. The vehicle has 1034 miles.
Jun 7, 2024Air bags
Driver seat airbag randomly deployed. There was no warning in the car after it had gone off, and there was no warning before it went off. Could have resulted in a terrible accident.
May 23, 2024Power train
Brand new 2024 XT5, 9 speed transmission, loss of power. Had to be towed to Cadillac dealership. I had vehicle for two weeks and as of this day almost three weeks latter no parts to fix. GM has been notified with no answer. It seems the recall needs to be extended to 2024 GM vehicles.
Apr 28, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
